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Google Analytics not tracking

Discussion in 'Better Analytics' started by Marcio Souza, Feb 22, 2016.

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  1. #1
    I have installed Better Analytics and made all configurations, but despite that, analytics is not tracking the page. Does anyone can give me some idea what I must check?

    [​IMG]

    Marcio
     
    Marcio Souza, Feb 22, 2016 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    What is your site URL?
     
    digitalpoint, Feb 22, 2016 IP
  3. Marcio Souza

    Marcio Souza Peon

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    #3
    http://www.atcbsb.com.br
     
    Marcio Souza, Feb 23, 2016 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    Are you sure it's not tracking? When I visit the site, I can see it sending data from my session to Google Analytics. Do you have anything showing up in your Google Analytics reports for today?
     
    digitalpoint, Feb 23, 2016 IP
  5. Marcio Souza

    Marcio Souza Peon

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    #5
    Nope. Noting is being tracking on analytics as shown bellow...:(

    [​IMG]

    Any idea what is not tracking?

    Marcio
     
    Marcio Souza, Feb 23, 2016 IP
  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    Can you set the date to include today? Does anything show in the Real Time section of Google Analytics after you visit your site?

    Have you checked the obvious stuff? Is your web property ID correct? Are you viewing data in Google Analytics based on a view that is something other than "All Web Data"?
     
    digitalpoint, Feb 23, 2016 IP
  7. Marcio Souza

    Marcio Souza Peon

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    #7
    Yes sure!
    [​IMG]
    [​IMG]
    [​IMG]

    [​IMG]

    Nothing is being tracked on Real Time also. Seems that all things are right, at least to me, but is not is being tracked.

    Marcio
     
    Marcio Souza, Feb 23, 2016 IP
  8. digitalpoint

    digitalpoint Overlord of no one Staff

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    #8
    Well I checked again, and still data is being sent to Google Analytics when I look at the network traffic. So data is definitely getting sent to Google Analytics underneath it all.

    My guess is that the view you are using for reporting is filtering out some data. The website URL on that view you posted a screenshot of is incorrect (although I think that's just cosmetic).

    If you go to the "Filters" tab for that view, is there any filters setup at all?
     
    digitalpoint, Feb 23, 2016 IP
  9. Marcio Souza

    Marcio Souza Peon

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    #9
    It's weird... There is no filter added to that view. I will try to delete that view and create another from scratch just to make sure. I will let you know.
     
    Marcio Souza, Feb 23, 2016 IP
  10. Patricia Ann Lee

    Patricia Ann Lee Active Member

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    #10
    It happened to me before, so what I did is I generate another tracking code.
    After I set up all the codes and everything, I've waited for 2 days for Google's confirmation and then that's it.
    It worked.
     
    Patricia Ann Lee, Feb 23, 2016 IP
  11. Marcio Souza

    Marcio Souza Peon

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    #11
    Hi Patricia!

    I have deleted the old view and made a new one. This has solved the issue.

    Thanks!
     
    Marcio Souza, Feb 24, 2016 IP
  12. digitalpoint

    digitalpoint Overlord of no one Staff

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    #12
    Really strange... but I guess good it's working. :)
     
    digitalpoint, Feb 24, 2016 IP