Hi guys, So here is the situation: I've recently created new account for Adwords. I was using Prepaid billing system there. So first i add 100$ there and create campaigns. All works nice. When my budget there went to 0 i added there 500$ and some time later another 100$. After that my ads stop displaying and i get this error in my AW dashboard. So no i had ~600 $ froze on my account and error: "We were unable to authorize a payment on your credit card. Please try to make another payment by visiting your Make Payments page. If you need to update your payment details before attempting another payment, please visit your Billing Preferences page. Please note that, if your balance hits zero, our system automatically stops showing your ads until you make another payment" So they dont see any problems to charge my card 3 times and when i get money into my AW account the problems with my card appear from nowhere ? Google support sent me email that my account is under review. But the thing is that almost 2 weeks passed after it. Any ideas ?
Hm pretty strange, try to open charge dispute with your credit card company, I'm pretty sure they will get back your money.
dear i so this problem in my account before and I contact them they said my account is suspended. so you have to contact adwords ASAP may be a big problem in your account.
Btw i get response from them today "Thank you for your reply. I understand you'd like to know when your account will be reactivated. Please be assured that our Specialists are currently investigating the situation, and we'll contact you as soon as we've found a resolution. However, we cannot provide you an exact timeline. We thank you for your patience and apologize for any inconvenience." Are they joking ?