Just got a reply from a Clickbank rep, thankfully not a copy paste reply like most people usually get. This was after sending a long "complaint" about the satisfaction guarantee on the order form..
This is great news, Even tho that new order page didnt hurt my refunds I can still see why most CB users was a little stressed with it.
I'm seeing the 'Satisfaction guarantee' on the order form again. Oh no, are they split testing again?
This looks already 1000x better than the one i saw once, said something like: "SIMPLY GET A REFUND AND YOU WILL GET YOUR MONEY BACK" <-- something like that, basically begging people for a refund. So, that new wording "if you are not completely satisfied..." is already way better. (I might actually "steal" that picture for some of my sites where i sell clickbank stuff. This is GOOD since you can basically promote ANYTHING as it were a trial, and words like "risk free" etc. are GOOD to use)
Nothing good about split testing on my traffic without giving me an opt-in option first. They should split test on their own traffic, not traffic I pay for.
They have changed it, it just mentions the 60 day guarantee now, So not as bad as please refund your purchase. I doubt the sky will fall today.
Refund option increases customer confidence but can affect income. Because if you remind people of refund they will ask before they even try to go through the product.
Clickbank just doesn't seem to keep promises... I'm personally looking for those Mastercard Pyoneer's ... And seemingly they didn't do anything about it. Al.