I have about 6 websites hosted under the same deluxe hosting account at godaddy. I am only using about 1/100th of my monthly bandwidth limits and am having problems starting a few days ago. Seemingly randomly, after a period during which I made no changes to my sites at all, I started getting extremely long page load times (15 seconds +) and random internal server errors (500 internal server error) across all of my websites. I have 2 drupal sites and 4 wordpress sites. My drupal sites get the internal server error 90% of the time and my wordpress sites are getting the 500 error 1/5 the time with really long page loading times. I dont understand how this could start happening all of the sudden across all of my sites.
Part of the problem is - your using godaddy. If your sites working one minute, down the next, and you did not do anything, then its time to find a new hosting provider. I used godaddy for about 6 months. The only advice I can give you, is to drop them like a hot potato and find another host. It was about 3 years ago, my VPS at godaddy was hacked and used in a DOS attack against a US government website. I called godaddy tech support to get some help. They told me "its not our problem" and refused to help. I figured out what the problem was and got it fixed. 4 days later I moved my sites to a new host.
Do you have access to error logs to help identify the problem? Sometimes directives in .htaccess files can cause these errors and are a simple fix, but if you didn't change anything this would suggest a server-wide modification was made. I would suggest you contact them via their support channels if you're unable to find the issue, it may be something they need to do on their end of things. Either way, as suggested by Kev, if this happens rather often I would definitely be looking elsewhere.
Ugh how much of a PITA is it going to be for me to transfer everything over to someone else? 6 websites, a ton of domains. Deluxe hosting was nice because i could so easily setup multiple domains on 1 hosting account. IDK where to go from here? I dont even think godaddy shared hosting has error logging. If it does IDK how to find it,. I've emailed them complaining about my problem and asking to be transferred to another server (maybe a bad neighbor?)... But then its only a matter of time before it happens again.
If they allow you to check error logs its most likely located somewhere on their control panel, but I'm not sure what platform they use or if it's their own. Some hosts, if not most, would likely help out with transferring your site over to their servers. Depending on their platform it could be an easy task or slightly more difficult, but most hosts should be helpful in this endeavor. In your case, I would contacts potential hosts and ask them if they will help Do you know if it's a proprietary GoDaddy based control panel or something else like cPanel/DirectAdmin/Helm/Plesk...?
Any host who offers multiple domain hosting should meet your needs. Drupal and WP are both auto installs on 99.98% of cPanel hosts. Unless you have custom templates all you need is your database backups. I love GD for domains but they are at about the bottom of the list for hosting. I could not take it any more and left them years ago.
Ahh I see, proprietary or not though some hosts should be willing to help you make the move. If you wouldn't want to give access to the new host you could also just make a backup of all the files in the web folder, and also make a backup of all databases. Then just upload the files & restore the databases, switch the nameservers on your domains and it should be good to go. Most hosts can provide you with a temporary URL that you can use to fully set up your site before switching the nameservers.
No coming from Godaddy one should get the databases and maybe the custom templates and leave the rest. Their mysql format is radically different from a cPanel host. Their use of .htaccess and php.ini are also. Anything installed to meet their specs most likely isn't going to work anywhere else. BTDT and learned first hand from the experience.
There needs to be a federal investigation into GoDaddy's sneaky business practices. I think they manufacture problems in order to try and sell you a whole bunch of services that you don't need like dedicated hosting and so on.
I ran into the same problem and managed to view the details of the error (Error 500) by making some changes at the web.config file. Check the link below for more information. Wanted to post the link here but I'm not allowed (this is my first post). So here's the link: jeeshenlee dot wordpress dot com/2010/10/27/how-to-show-the-details-of-error-500-on-web-server/ Tested it on GoDaddy and it's working.
Godaddy is good for domains.. But for hosting they are the damn worst . Their support team is not well educated and they are not supportive to help people. They always try to oversell and spoil their names... Want more money without doing anything..