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GoDaddy locked my account !!!

Discussion in 'Domain Names' started by mainhoondon, Nov 1, 2008.

  1. #1
    Help me guys !
    SEMrush
     
    mainhoondon, Nov 1, 2008 IP
    SEMrush
  2. okapi2

    okapi2 Active Member

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    #2
    did you call them?

    Can you access your domains or hosting?

    Sometimes they ask you to send them a copy of your ID then they unblock the account.
     
    okapi2, Nov 1, 2008 IP
  3. Oranges

    Oranges Active Member

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    #3
    Best possible option is to mail them or call them right now.
    and provide them all your documents, it will get resolved and restored.
    Good luck mate, hope you get back you account.
     
    Oranges, Nov 1, 2008 IP
  4. mainhoondon

    mainhoondon Well-Known Member

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    #4
    Well.. what sort of documents do i need to pay ??

    Heres the email i had received
     
    mainhoondon, Nov 1, 2008 IP
  5. SOULZRIPPER

    SOULZRIPPER Well-Known Member

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    #5
    SOULZRIPPER, Nov 1, 2008 IP
  6. mainhoondon

    mainhoondon Well-Known Member

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    #6
    one domain -> torrentalk.net
     
    mainhoondon, Nov 1, 2008 IP
  7. Dave Zan

    Dave Zan Well-Known Member

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    #7
    You actually got your answer, mainhoondon:

    Translation: email a scanned copy of your government-issued ID like a driver's
    license and a request to reinstate your account. They just want to verify the
    order as being possibly legitimate, given they've had lots of fraud purchases.

    Oh, and make sure its address matches that of the billing address of the form
    of payment used. Unless you used PayPal?
     
    Dave Zan, Nov 2, 2008 IP
  8. mainhoondon

    mainhoondon Well-Known Member

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    #8
    yes i used paypal.. but i shifted recently so all are of old address..
    Also i used my nickname
     
    mainhoondon, Nov 2, 2008 IP
  9. Oranges

    Oranges Active Member

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    #9
    Nick name? old address? that means you don't have anything to prove them,
    i would say forget about it, and you lucky that at least you have only 1 domain in that account.
     
    Oranges, Nov 2, 2008 IP
  10. rena

    rena Peon

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    #10
    Its payment issue. Godaddy have very simple payment process. Your payment the treat as abuse... better use another method to to pay they will accept. They are very strict on it bcz are in US
     
    rena, Nov 3, 2008 IP
  11. mexfi571

    mexfi571 Peon

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    #11
    there is any solution?
     
    mexfi571, Jan 9, 2010 IP
  12. Bohra

    Bohra Prominent Member

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    #12
    u just bumped a thread started in 2008 lol

    Neways is ur account locked to ?
     
    Bohra, Jan 9, 2010 IP
  13. mainhoondon

    mainhoondon Well-Known Member

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    #13
    lol.. yeah.. quite old thread!
    My account was successfully recovered !
     
    mainhoondon, Jan 10, 2010 IP
  14. mexfi571

    mexfi571 Peon

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    #14
    i had same problem and i found this subject when i SEARCHED!, can i ? thanks to let me write something in this forum.
     
    mexfi571, Jan 10, 2010 IP
  15. mainhoondon

    mainhoondon Well-Known Member

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    #15
    So, the solution is sending them a copy of your ID proof and call them up explaining your problem :)
     
    mainhoondon, Jan 10, 2010 IP
  16. mexfi571

    mexfi571 Peon

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    #16
    i sent them a copy of ID proof but i didn't call them. They answeed me :


    "Thank you for providing the requested documentation. We have notated your account regarding the completed verification.

    We appreciate your cooperation and look forward to doing business with you. Please contact Customer Support if you need any assistance in the future.

    Sincerely,
    Fraud Department"

    Should i call them?Or i should sent them another mail to asistant?
    And last question, should i send a copy of ID for each buying domain name?thanks a lot.
     
    mexfi571, Jan 10, 2010 IP
  17. mainhoondon

    mainhoondon Well-Known Member

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    #17
    Nope you wont need to send copy of ID of each buying domain.
    No need to call further too
    Now your account is verified by them, they wont disturb you :)
     
    mainhoondon, Jan 10, 2010 IP
  18. mexfi571

    mexfi571 Peon

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    #18
    OHH, it is good news!!! It was first time for me to buy domain names from them, so i was a bit surprised. Now time to sell some domain names :) thanks for answer.
     
    mexfi571, Jan 10, 2010 IP
  19. BadBoyzStudioZ

    BadBoyzStudioZ Peon

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    #19
    GoDaddy has great customer service but the WORST prices for their hosting. I live in Arizona where they are based and I am telling you I wouldn't do any hosting with them. I have a horror story to tell about how my account got suspended for a script malfunction that wasn't even my fault. And it was a high dollar (40 bucks a month) account!

    I went to BlueHost. Nicest people and 24 hour PHONE tech service! Yeah, they are level one techs (they don't speak real "server-speak") but they are so damn accommodating! Take it from a pro... Stay away from GoDaddy! Buy domains names there if you must, but the rest? Forget it.

    I had one friend who asked me to admin his little music page hosted on GoDaddy. They were charging this guy 129 bucks a month for shopping carts and security certificates, gateways and all kinds of crap the poor guy didn't even need or know how to use. He just wanted to post a couple of MP3's... And GoDaddy will NOT let you post even ONE MP3 on shared hosting! You have to buy a DEDICATED server to post one single MP3! Seriously!
     
    BadBoyzStudioZ, Jan 10, 2010 IP
  20. harrisonfu

    harrisonfu Greenhorn

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    #20
    I get very very bad experienced with Godaddy.

    I setup an account with Godday 3 days ago and try to setup my business website. ( it is about LED lighting products). I try to login again I found Godday locked my account because i use VPN. It can't open Goddy website in China.
    It is about Locked my business, I tried send many time email to , but they do follow my information (ID card and Payment information) very slowly. and finally they send me a mail locked my account for permanently.

    After, they also don't want get my money back (43.63 USD), I really feel disappointment with Godday, it is my first try and it is last time.

    Hope they keep my money to buy some dog food for them to eat as dessert.

    Below they mail to me.

    Discussion Notes

    Support Staff Response

    The referenced shopper account has been permanently locked and will never be eligible for reinstatement. This communication is solely aimed to impart our decision and is not intended as an accusation or derogatory claim. We wish you the absolute best in all your future endeavors.

    Respectfully,
    Verification Office
     
    harrisonfu, Aug 3, 2014 IP