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Godaddy has locked my account (How I can get back quick)

Discussion in 'Domain Names' started by etgsgroup, May 26, 2008.

  1. #1
    I email to support they only tell me please wait. I has wait for a long time.
    How long they will give back and replacing order.

    Godaddy they locked my because need me to send government-issued valid photo identification -- I give it already before they ask me and i have confirm my account for 4 days before they locked me. I don't know why still locked me.

    From ccinquiries @ godaddy.com To:#*$!#*$!x@yahoo.com
    Subject GoDaddy.com, Inc. Customer Account #*$!#*$!xx has been locked

    This customer account has been locked. The payment method used has been suspended from further use in our system. All charges made to this payment method were refunded and all products were canceled. The refund should be posted back to the original payment method within 5-7 business days (or up to 10 days for international accounts).

    This action was taken for one or more of the following reasons:
    + The billing information provided to us at the time of purchase does not match the billing information on record.
    + The billing information provided appears to be incomplete or invalid.
    + It appears that someone other than the authorized payment method account holder may have made the purchase using a computer from outside of the listed billing locale.
    + We were unable to verify purchase authorization with the listed payment method account holder.

    If you would like to request reinstatement of your order, please email our Fraud Department at ccinquiries @ godaddy.com. Upon receipt of your inquiry, we will request the payment method account holder to provide the correct billing information as well as a viewable copy of his/her government-issued valid photo identification, such as a driver's license or passport.

    A scanned image (under 1 MB in size) can be attached as a response to this message, or faxed to:
    (480) 287-8003
    Attention: Fraud Department

    Fraud Department

    - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    Copyright 2008 GoDaddy.com, Inc.. All rights reserved.
    I pay by paypal my paypal is verified , my name on godaddy paypal debit card and bank account it same name.

    I go to make new account and I need to identify myself before locked my account same my old 4 accounts
    I mail to ask support
    Support Staff Response
    Dear aaaaaaa

    Thank you for contacting Online Support. At this time there is nothing further you would need to do to verify your account. If we request further information, you will need to provide the information when it is requested.

    Please let us know if we can provide you with further assistance.


    Online Support Technician
    Stupid answer ?
    I need to verify my account before godaddy locked me with this reason.
    Must wait for locked my account first and than can verify to get it back.

    I need you to advice me how to I get my account back quick.
    Thank you for your advice
    etgsgroup, May 26, 2008 IP
  2. FPForum

    FPForum Notable Member

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    I would contact them. At this point that is all you can do. It sounds like some things were ordered and then a paypal reversal was done or something. Anyways, the only way you are getting out of this is to contact them and provide them with anything they ask for, ASAP
    FPForum, May 26, 2008 IP
  3. solidkid

    solidkid Peon

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    hey, my GoDaddy account got locked by the verification office 30 minutes after purchasing a domain. I got the same message attached above.

    I logged into my account, followed the verification steps and sent them a scanned copy of my Government Issued Drivers License (scanning both Front and Rear) and restriction was removed in just 10minutes. I also got email confirmation to that effect. Hope this helps other GoDaddy users.
    solidkid, Mar 6, 2012 IP