So I've been with Godaddy for many years and they've served me well, although I don't like how over complicated their website and control panel is they've given me decent prices on domains and I've had no problems. Well.. Until one day that is. I had a really large site, and the site was earning very well. One morning I woke up & went out. Whilst out I started getting numerous e-mails that the site was down, I immediately took a look on my phone and noticed the Godaddy landing page.. Instantly I thought WTF!! I was panic stricken, I thought the domain hadn't renewed.. I rushed home in a fluster logged onto Godaddy and the domains where still there.. So what had happened? Well for some reason the DNS had changed back to Godaddys own, hence the splash page. I changed them back to the proper settings and everything was fine again apart from a good few thousand peed off members and that mornings earnings down the drain. I contacted Godaddy about the situation and they apologised, they admitted it was a mistake on their side, they had updated their system and it had caused my DNS records to reset to default. I contacted them about compensation and for their mistakes & they wouldn't have any of it. Absolute nightmare experience.
for under $7 for .com per year, are you expecting a compensation from them for your $$$ revenue loss during 1 day outage? If your site is super business-critical, you should afford to pay a premium registration price like at network solutions (which is many companies do)! From my experience with GD their dns was most reliable amongst other budget registrars I have tried, no complaints here.
Network solutions? Hmm I'll have to look into this, I've never seen domains as an issue to be honest.. I thought all companies, especially major ones like Godaddy would have no issues with keeping your domain online.
I've never faced a situation like this with GD, but I've never liked them. Most of my business-critical domains are registered with Namecheap.
Been with GD before, never had a problem until some minor hiccups, DNS changes and whatnot. I moved away from there when they didnt give me the benefit of renewing my domain after it expired (forgotten) for a few days. It was immediately sold (it was a 4 letter .com domain). I transferred all my domains after that.
they normally don't and I never seen it with GD, but shit happens with domains too (rather more rarely comparing to hosting/networking, but it does)
I've actually seen more issues than happiness with Godaddy recently, perhaps that is just a coincidence though.
I've heard nothing but bad things about GoDaddy. I'm sure that what happened has happened to many others. I think you should consider switching to a better hosting company. I personally like iPage. Never had a single issue with them. Check out http://www.thehosthunter.com for a good listing of the top twenty or so website hosting companies.
You get what you pay for. You want intelligent technicians on their staff, then they need more money from you to pay adequately enough to attract better staff. Otherwise, cheap registration breeds idiot technicians. It is simple economics.