GoDaddy Charges...

Discussion in 'Web Hosting' started by KutheMedia, Dec 11, 2008.

  1. #1
    Have you ever been charged by GoDaddy when calling them for customer support? Today I get my phone bill from last month and it shows that they charged me $1 per min (50mins total). I called with my land line, which has state to state calling. Has this ever happened to anyone? Isn't this illegal? They never told me that I would be charged for a phone call.
     
    KutheMedia, Dec 11, 2008 IP
  2. MakeThatDollar

    MakeThatDollar Notable Member

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    #2
    No that's ridiculous. I haven't called them myself so I'm not sure, but I've never heard of any place that charges like this. That's what they are there for, for support, not to charge you without you not knowing. Let us know what happens if you call them back.
     
    MakeThatDollar, Dec 11, 2008 IP
  3. 5starpix

    5starpix Notable Member

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    #3
    It did not happen to me, I have called them. I did not get any extra charges.
     
    5starpix, Dec 11, 2008 IP
  4. tiger325

    tiger325 Peon

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    #4
    I would find out whats going on...thats ridiculous
     
    tiger325, Dec 11, 2008 IP
  5. shamus

    shamus Active Member

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    #5
    If Godaddy was $1 per minute, trust me, I would know. I call support about something about once a week or so.

    This has to be some kind of issue with your local line provider. Definitely not a Godaddy thing.
     
    shamus, Dec 11, 2008 IP
  6. Tox

    Tox Well-Known Member

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    #6
    Wow I use godaddy and something like this has never happen to me, will call them and ask if they are charging a fee for support.
     
    Tox, Dec 12, 2008 IP
  7. chethan2k4

    chethan2k4 Peon

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    #7
    Oh thanks for letting me know, but i never called them till now
     
    chethan2k4, Dec 12, 2008 IP
  8. KutheMedia

    KutheMedia Peon

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    #8
    Thans for all of your input, I will be calling godaddy and/or my service provider this weekend.
     
    KutheMedia, Dec 12, 2008 IP
  9. MakeThatDollar

    MakeThatDollar Notable Member

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    #9
    Call now! :)
     
    MakeThatDollar, Dec 12, 2008 IP
  10. cheapez

    cheapez Active Member

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    #10
    Are you live in USA? Godaddy is a USA company, if you called them from somewhere else but not in the USA then your phone company would charge you per min for that/not godaddy.

    Are you using dial-up internet, using the same line with your phone? Your computer may has downloaded a small program called 'dialer', when you dial-up to the internet, this program connects you to somewhere else like to Africa, long distance, and you will pay for that. Find it and remove it from your computer.
     
    cheapez, Dec 12, 2008 IP
  11. KutheMedia

    KutheMedia Peon

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    #11
    I'm from the USA. I don't use dial up. We have a serperate line for the phone, are phone company is AT&T and out internet is Comcast.
     
    KutheMedia, Dec 12, 2008 IP
  12. MakeThatDollar

    MakeThatDollar Notable Member

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    #12
    @KutheMedia... just call them already and end this suspense... :)
     
    MakeThatDollar, Dec 12, 2008 IP