GoDaddy - Can we cancel an order?

Discussion in 'Domain Names' started by sachin410, Aug 20, 2009.

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  1. #1
    I tried to transfer one of my domains to Godaddy.com

    However, the current registrar didn't allow it as the domain is within 30 days of expiry?

    Can I cancel the order that I placed with Godaddy.com?

    and how?
     
    sachin410, Aug 20, 2009 IP
  2. aap

    aap Well-Known Member

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    #2
    transfer will automatically fail and you will get refund.
     
    aap, Aug 20, 2009 IP
  3. jujukoja

    jujukoja Peon

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    #3
    you will get refunded if the tranfer fails but you can call customer service if the case gets bad
     
    jujukoja, Aug 20, 2009 IP
  4. mentos

    mentos Prominent Member

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    #4
    You already enter the authorized code?
    If not then,if you do not enter the code within 7 day,then transfer process will be automatic cancel by itself.
     
    mentos, Aug 21, 2009 IP
    Bohra likes this.
  5. root@localhost

    root@localhost Peon

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    #5
    yes u still can get refund.
     
    root@localhost, Aug 22, 2009 IP
  6. kochmas

    kochmas Greenhorn

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    #6
    Relax bro .. you will ok and get your acct refunded
     
    kochmas, Aug 22, 2009 IP
  7. save

    save Active Member

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    #7
    Yes you have nothing to worry about in this situation.

    As for refunds on registrations, well I had wrongly ordered a name once and Godaddy refunded my money but that was when tasting was allowed, not sure if they still could do that?
     
    save, Aug 22, 2009 IP
  8. pepprs

    pepprs Peon

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    #8
    refund is the sense, the godaddy account will have the balance right? or they pay back to paypal or something like that?
     
    pepprs, Aug 22, 2009 IP
  9. domain seller

    domain seller Peon

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    #9
    ya they will refund your money automatically within a week..!!
     
    domain seller, Aug 23, 2009 IP
  10. Bohra

    Bohra Prominent Member

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    #10
    you can even call them or contact their support and let them know that it failed due to so and so reason
     
    Bohra, Aug 23, 2009 IP
  11. hillord

    hillord Well-Known Member

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    #11
    the best is to email them about your situation then ask for advise :)
     
    hillord, Aug 23, 2009 IP
  12. sachin410

    sachin410 Illustrious Member

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    #12
    do they reply promptly?

    I have come across lot of complaints about godaddy's support.
     
    sachin410, Aug 23, 2009 IP
  13. Bohra

    Bohra Prominent Member

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    #13
    They do reply but sometimes u feel its a bot thats replying
     
    Bohra, Aug 23, 2009 IP
  14. bobchrist

    bobchrist Active Member

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    #14
    You might have received mail from the registrar asking your approval for the transfer, you just need to decline the transfer approval link..
     
    bobchrist, Aug 24, 2009 IP
  15. sachin410

    sachin410 Illustrious Member

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    #15
    well, 10 days have passed since I placed the order.

    no refund till now. (btw, my payment mode was Paypal).

    this is what my transfer progress shows:

    what now?

    I have written to the support today.
     
    sachin410, Aug 28, 2009 IP
  16. Bohra

    Bohra Prominent Member

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    #16
    have u writtent to godaddy support ?
     
    Bohra, Aug 28, 2009 IP
  17. SiberForum

    SiberForum Banned

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    #17
    Not support team. I suppose that is issue related to the billing so you will need to send that to the billing department ;)
     
    SiberForum, Aug 29, 2009 IP
  18. sachin410

    sachin410 Illustrious Member

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    #18
    Well I got this reply:

    I hope I get my money back...
     
    sachin410, Aug 29, 2009 IP
  19. kingvpn

    kingvpn Peon

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    #19
    yes u still can get refund.
     
    kingvpn, Aug 30, 2009 IP
  20. sachin410

    sachin410 Illustrious Member

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    #20
    update:

    got my money back.

    writing to the support worked...

    thanks, everyone.
     
    sachin410, Aug 30, 2009 IP
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