Hi everyone I have some problem with my hosting company is like the steal my money since i start do business with them never respond to any support ticket 2 month ago my site went Down for Bandwidth problem the site was 2 month old here was my hosting package 5,000 mb for 9.95 after i pay the monthly fee the same problem show up so i update my account to 14.95 a month bandwidth space 15,000 mb .I pay for this Jun 11 Next due Jul 11 this mornin here is what i see The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later. i want to cpanel to go see how much i use that show over 18,000 meaning i use all this in less then week i m confuse so i write a ticket with no respond so i try to update my account 18.95 in month and the take that money in my account again mean i pay 2 time this month so when i want to my account to verify when is the last time i pay fof the hosting i saw Jun 11 i will like to know if is any way i can get my money and move my server i try to move server i let him know he wont let change the server don't what to do
Do you own the server? If not, just move to another hosting company. Chances are you have lost your money and you should move on quickly as you are losing money if your sites are not live. You don't need his permission to put your sites on another hosting account with another company. If you own the server as you say , then I guess you will have to find a way to get your property back. I am afraid I am not sure how you will do that - short of going down to the data center and getting it.
Yea i try to change hosting i get a others company transfer all my data and pay the hosting so when i try to transfer the lock the dns i can change try to get support with out no reply so when i told them i report there business as scams the guy finilly get back to me and fix put my site online talk about the make a mistake and now same shit start again . He just get write hour ago because i told him to refund my money i pay $28 for this month that i dont want there taking about the will refund my money in 2 business day but if i dont want the refund the can put my site online back and next month i will pay just 9.95 trust me the are rubber now i just wanna transfer my domain and the dns is look here is the hosting www.eprohosted.com
hmm - it sounds like the immediate problem is the domain - can you get it transferred out? You say he locked it - can you unlock it yourself in the management section and then transfer it to another registrar? Then you can get the DNS changed as you need.
no is the can do it first when i buy the domain i didnt know he was a reseller i pay 10.95 years for the domain name so when i try change the Dns to a others server hiis not working so i contact him no reply
Uh...can someone perhaps help me understand what appears to be the issue here? I read it like 3 times and I don't quite fully comprehend what's going on, other than the OP's website being down for some reason.
He bought a hosting and domain package. His site managed to exceed the bandwidth allocation and the host took the "suspend" route rather than the "bill" route to resolve the issue. When he tried to move to a new host he discovered why you manage your domains separately from your hosting - they've locked down his domain. Talk to your real world lawyer and get some nasty letters sent - even if you may not have the funds (or case) to actually go to court they probably will do what you ask. #1 Rule for newbie webmasters: choose a host who is local to you. If there are problems you can always sit in their reception until a resolution is found. Choose hosting on the other side of the world and your problems may not be resolved so easily.
right said sarahk ! They are many cheaters around the world. you have to be safe and careful from them ! Someone opens a webhosting site, just for ripping peoples and cloes it once earned something BIG ! so we cant have any case on them because we dont even know them !
I think a better rule is do not purchase a domain through your web host and research a web host before using them. Local company's charge an arm and a leg for a service that should not be priced that way. Some still live in the world of 1gb of bandwidth costs $500/month and manage to sell to people...
Yeah i agree. You should always book your domains from very reliable sources. I had got my hands dirty on smaller service providers, and while they cost less... its just not worth it. I use godaddy for hosting my domains... have good experience with them even when one of my clients tried to act real smart. As for your current dilema, if you cannot immediately transfer your domains out, get a hosting done somewhere else and ask them to change your Nameservers. Later on get the domains transferred somewhere else. Hostgator is another company I use for my websites. P.S - have no affiliation with Godaddy or Hostgator..