Funds went to a different Paypal. What to do ?

Discussion in 'PayPal' started by QubeSys Technologies, Sep 29, 2011.

  1. #1
    Hi..
    We had accidentally placed the wrong email on our eCommerce store and around 6-7 payments to that wrong account.

    How can I get them back to our original Paypal ?
     
    QubeSys Technologies, Sep 29, 2011 IP
  2. PaulSch

    PaulSch Active Member

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    #2
    Do you own the account they were sent to. If you do, simply transfer them.

    If you don´t - contact the buyers, ask them to cancel their payments and then invoice them to the correct account.
     
    PaulSch, Sep 29, 2011 IP
  3. QubeSys Technologies

    QubeSys Technologies Active Member

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    #3
    Ummm..


    Dont think, they would do it, since they product sales and hardly anyone cares, once they receive the payment.
     
    QubeSys Technologies, Sep 29, 2011 IP
  4. PaulSch

    PaulSch Active Member

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    #4
    Well, you won´t know unless you ask them, will you?
     
    PaulSch, Sep 29, 2011 IP
  5. Padalda

    Padalda Banned

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    #5
    Is there any PayPal account already exists referring to that wrong E-mail ID ?
     
    Padalda, Sep 29, 2011 IP
  6. Ragu_007

    Ragu_007 Well-Known Member

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    #6
    You have to approach your customers regarding this issue to cancel the payment they made.
     
    Ragu_007, Sep 29, 2011 IP
  7. Korrupt

    Korrupt Well-Known Member

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    #7
    Does that email id even exist? If it doesn't, create one, make a paypal account on it, and transfer the funds to your own account. If it does, email them asking them to refund and cancel the orders, if they do, then great, if they don't, then tough luck.
    Making sure the payment goes to the right place is the first thing anyone should do when setting up a store, that's just common sense. =/
     
    Korrupt, Sep 30, 2011 IP