Hi.. We had accidentally placed the wrong email on our eCommerce store and around 6-7 payments to that wrong account. How can I get them back to our original Paypal ?
Do you own the account they were sent to. If you do, simply transfer them. If you don´t - contact the buyers, ask them to cancel their payments and then invoice them to the correct account.
Ummm.. Dont think, they would do it, since they product sales and hardly anyone cares, once they receive the payment.
Does that email id even exist? If it doesn't, create one, make a paypal account on it, and transfer the funds to your own account. If it does, email them asking them to refund and cancel the orders, if they do, then great, if they don't, then tough luck. Making sure the payment goes to the right place is the first thing anyone should do when setting up a store, that's just common sense. =/