FTP not listing directory.

Hi, I have installed cPanel on my VPS, everything working fine but only problem FTP not listing my directory I am getting this message

Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 50 allowed.
Response: 220-Local time is now 21:56. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER emedicar
Response: 331 User emedicar OK. Password required
Command: PASS ************
Response: 230 OK. Current restricted directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: MFMT
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: TVFS
Response: ESTA
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTP
Response: 211 End.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (5,44,97,34,119,249)
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing


Please help me

 

I assume you setup passive port range in the config and have opened the ports in your firewall.

Is it an issue for just one account or server wide?

I've seen everything from permission issues to crazy mod_security rules that cause ftp issues.

Depending on your linux experience a quick switch between pure and pro ftpd might give you a quick fix.

Good luck.

Mark

 

@ aGig thanks for reply. This problem is for full server not only one account. I have tried with change FTP server pure to proftp but not solved. After install cpanel I did not installed any firewall or anything else.

 

edit your /etc/pure-ftpd.conf

uncomment the line

# PassivePortRange 30000 50000

then add port range 30000:50000 to your firewall

Please share the ftp error log files for further investigate the issue

 

Hi, sahabcse I have edited pure-ftpd.conf and uncommented, restarted ftp server but still problem remaining, can you tell me how can I check ftp error log? also I dont installed any firewall. just installed cpanel nothing else.

 

Is there any entry in /var/log/pureftpd.log, It will be disabled by default and only works if you enable it in the /etc/pure-ftpd.conf

 

I dont use PureFTP but i think i have got your problem before.

Did you selected it to open via SSH File Protocol? (SFTP) try to connect via SFTP not FTP.

 

Yes SFTP is working but I need to work with FTP

 

Where do you see problems working with SFTP , you should be happy to work with secure protocol.

Is same to work but much secured.

 

I know that but I have a client who will use this server and he want his server full working.

 

Then check in your server administration if the SSH is enabled then disable if its disabled i suggest you to contact the hosting support.