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Fresh PHPBB3: Registration Issue

Discussion in 'phpBB' started by nICEsHARE, Feb 21, 2009.

  1. #1
    I have just set up my forum here aec.soweic.com, the registration is fine, but the confirmation/verification email sent to registrar seems not to work. I have test registering with a few emails of mine, but I can't see the confirmation email sent from the forum itself.
    SEMrush
    What should I look at to solve this problem then?
     
    nICEsHARE, Feb 21, 2009 IP
    SEMrush
  2. kailash

    kailash Well-Known Member

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    #2
    It could be a problem with host. If you are not using SMTP setting in your board then make sure php mail() function is not disabled by your host.

    Kailash
     
    kailash, Feb 21, 2009 IP
  3. Mobile-Monster

    Mobile-Monster Well-Known Member

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    #3

    Also check your settings in ACP

    Go to your forum Admin panel >Email Settings (Under Client Communication) > Enable board-wide e-mails -
    This should be enabled.

    SMTP settings - "No"

    Then go to User Registration Setting ( Under Board Configuration ) > Account activation:
    Select : User

    Best Regards,
    MM
     
    Mobile-Monster, Feb 22, 2009 IP
  4. nICEsHARE

    nICEsHARE Active Member

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    #4
    Yes, I did as you mentioned, but still not work. What do you think I should tell my host to solve this problem? And can SMTP setting solve the problem? What do I enter then if I enable it?
     
    nICEsHARE, Feb 22, 2009 IP
  5. kailash

    kailash Well-Known Member

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    #5
    If simple mail function is not working then I believe if you enable SMTP authentication, it should fix your problem. You will need to provide your domain's SMTP server and any email address and password created in your domain. You will get SMTP server details from your host.

    If it doesn't work after enabling SMTP authentication. I would suggest to contact your host.

    Kailash
     
    kailash, Feb 22, 2009 IP
  6. nICEsHARE

    nICEsHARE Active Member

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    #6
    I created one, and got this. What do you think I should enter in "Use SMTP server for e-mail", "SMTP server address", and "SMTP server port"?

    Mail Server Username: support+aec.soweic.com
    Incoming Mail Server: mail.aec.soweic.com
    Incoming Mail Server: (SSL) server215.webhostingpad.com
    Outgoing Mail Server: mail.aec.soweic.com (server requires authentication) port 2626
    Outgoing Mail Server: (SSL) server215.webhostingpad.com (server requires authentication) port 465
    Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
    Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)
     
    nICEsHARE, Feb 22, 2009 IP
  7. kailash

    kailash Well-Known Member

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    #7
    Enter as follow:

    Use SMTP server for e-mail: Select "Yes"
    SMTP server address: mail.aec.soweic.com
    SMTP server port: 2626
    Authentication method for SMTP: PLAIN or LOGIN
    SMTP username:
    SMTP password: Password of your "support@aec.soweic.com" account

    Kailash
     
    kailash, Feb 22, 2009 IP
  8. nICEsHARE

    nICEsHARE Active Member

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    #8
    I am trying this then. Will let you know in a few seconds.
     
    nICEsHARE, Feb 22, 2009 IP
  9. nICEsHARE

    nICEsHARE Active Member

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    #9
    No, it doesn't work though I tested with both PLAIN AND LOGIN.

    What should I tell them then?
     
    nICEsHARE, Feb 22, 2009 IP
  10. kailash

    kailash Well-Known Member

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    #10
    Just tell them that you are not able to send emails from your board. They should be able to trace the root cause from the mail server log.

    Kailash
     
    kailash, Feb 22, 2009 IP
  11. nICEsHARE

    nICEsHARE Active Member

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    #11
    Thanks a lot for your kind responses.

    Now contacting the host. Will let you know if this issue solved.
     
    nICEsHARE, Feb 22, 2009 IP
  12. nICEsHARE

    nICEsHARE Active Member

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    #12
    They said:
    I don't think they can fix the problem. I heard of live email verification mod for phpbb3, will this one solve the problem then?
     
    nICEsHARE, Feb 22, 2009 IP