Fresh PHPBB3: Registration Issue

I have just set up my forum here aec.soweic.com, the registration is fine, but the confirmation/verification email sent to registrar seems not to work. I have test registering with a few emails of mine, but I can't see the confirmation email sent from the forum itself.

What should I look at to solve this problem then?

 

It could be a problem with host. If you are not using SMTP setting in your board then make sure php mail() function is not disabled by your host.

Kailash

 

Also check your settings in ACP

Go to your forum Admin panel >Email Settings (Under Client Communication) > Enable board-wide e-mails - This should be enabled.

SMTP settings - "No"

Then go to User Registration Setting ( Under Board Configuration ) > Account activation:
Select : User

Best Regards,
MM

 

Yes, I did as you mentioned, but still not work. What do you think I should tell my host to solve this problem? And can SMTP setting solve the problem? What do I enter then if I enable it?

 

If simple mail function is not working then I believe if you enable SMTP authentication, it should fix your problem. You will need to provide your domain's SMTP server and any email address and password created in your domain. You will get SMTP server details from your host.

If it doesn't work after enabling SMTP authentication. I would suggest to contact your host.

Kailash

 

I created one, and got this. What do you think I should enter in "Use SMTP server for e-mail", "SMTP server address", and "SMTP server port"?

Mail Server Username: support+aec.soweic.com
Incoming Mail Server: mail.aec.soweic.com
Incoming Mail Server: (SSL) server215.webhostingpad.com
Outgoing Mail Server: mail.aec.soweic.com (server requires authentication) port 2626
Outgoing Mail Server: (SSL) server215.webhostingpad.com (server requires authentication) port 465
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

 

Enter as follow:

Use SMTP server for e-mail: Select "Yes"
SMTP server address: mail.aec.soweic.com
SMTP server port: 2626
Authentication method for SMTP: PLAIN or LOGIN
SMTP username:
SMTP password: Password of your "support@aec.soweic.com" account

Kailash

 

I am trying this then. Will let you know in a few seconds.

 

No, it doesn't work though I tested with both PLAIN AND LOGIN.

What should I tell them then?

 

Just tell them that you are not able to send emails from your board. They should be able to trace the root cause from the mail server log.

Kailash

 

Thanks a lot for your kind responses.

Now contacting the host. Will let you know if this issue solved.

 

They said:

I don't think they can fix the problem. I heard of live email verification mod for phpbb3, will this one solve the problem then?