Hey guys, I really needed a live chat solution for my WP site to increase user engagement and I have heard that Chatbots are taking that place. So, while I am searching I came across this free live chat plugin https://wordpress.org/plugins/wp-bottr-connect/. Hope it may be helpful for your WP site as well.
Hi I have used zopim and pure chat. Both offer a free version which is good. I too run a WP site and a chat system does help in conversion. Thanks