Fraudulent Transaction

Hi,

I am not going to rant or whine about it, just my story with a question. Here goes:

So basically, I logged in to my PayPal and saw that there were 3 transactions from my PayPal account which I didn't do. There were 3 transactions made with a total sum of $5K (£3.5K). I didn't have this amount of money in PayPal's balance and PayPal will charge around $3K from my credit card. I checked my bank account and there were no money taken.

So I called PayPal this morning and they said they would investigate those transactions. I have been a user of PayPal since 2008 or 2007, fully verified, UK resident. I've been doing a lot of business through PayPal payment system. I have no idea how this could happen. I never use the same passwords anywhere and my passwords are very complex. I don't know how hackers could access my account ... maybe there is a loophole in PayPal system? Anyway, they told me to change the password. I did that.

Now, do you think it is possible that PayPal returns my money? I hope they will.

I will let you know how this thing goes in 3 days because they said they would investigate this event within 72 hours or less.

Thanks for answers.

 

Does anyone of your freinds have used your Paypal account anytime?

 

No. The thing is, not many friends know what PayPal is anyway and I have never given access to my PayPal account to anyone ... I always use PayPal when I am at home, I never log in nowhere but home. I don't even use PayPal on my phone. I think that they can track the IP used during the transactions and find out who did this. Not like I really care who they are or that if I would sue them, it's just that I want to get my money back

Thanks

 

did you use paypal in any public PC ?

 

No. A few hours later after my call, my account got limited. They asked me to create new password, etc ... so I called them again. The limitation was lifted and two of three transactions were denied. So only one transaction of about $1.5K was made. They told me that it will take up to 72 hours to investigate this event. What a relief ... I am almost certain that I will get my money back!

 

Is it possible in paypal of cross-linking of accounts? According to mzonas it seems there is noway of accessing his account except him. But there is only two possibilities of making those 2 transactions.
1. Some how his password leaked through his PC.
2. Paypal make this transaction by mistake or by knowingly.

But its good to hear they helping.

 

I don't think that my password was leaked. I think my credentials such as session or cookies were stolen. Well, PayPal refunded all my money, so it is all sorted now! I am a happy man again

 

there's a lots of cases of security breach nowadays referring to the case of recent hack attack on major Bitcoin exchange.
I insist on implementing good security measures when it comes to ur money.

 

I think as money was spent from credit card so money would be refunded back to credit card.

 

I couldn't agree more.

Money that was sent from my PayPal account were refunded to my PayPal. Transactions that required money from my bank account were denies so I don't see anything wrong with that. I don't know why and I wasn't really worried ... I knew PayPal would refund it