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fraud - I need help please

Discussion in 'eBay' started by idan_k, Mar 12, 2011.

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  1. #1
    Hi,

    I sent a phone to a clinet in the USA.
    in the USPS i can see that the item arrived the unit (Tracking number)
    the clinet, after 2 months, claim to paypal that he didnt recived it.
    total fraud! the item was never sent back. it arrived safely according to USPS online tracking.

    i need help by going to any USPS unit and to take a proof of delivery
    ( im not a USA resident). i will pay the fee + 10$ more.

    please PM me if you can help.

    many thanks!
     
    idan_k, Mar 12, 2011 IP
  2. bsetclpvas

    bsetclpvas Peon

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    #2
    u must be contact with paypal team, coordinate them on phone. u must be get the solution
     
    bsetclpvas, Mar 12, 2011 IP
  3. mnuismnu

    mnuismnu Active Member

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    #3
    show paypal the tracking number!
     
    mnuismnu, Mar 12, 2011 IP
  4. idan_k

    idan_k Peon

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    #4
    I showed paypal everything. they need a proof of delivery. but i cant get one because im not leaving in the US.
    i need someone who can go to USPS unit near him and take the proof of delivery for me.

    Please PM me..
     
    idan_k, Mar 12, 2011 IP
  5. abigjackass2001

    abigjackass2001 Peon

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    #5
    I have to agree with mnuismnu - show paypal the tracking number, they can't expect any more than that!
     
    abigjackass2001, Mar 12, 2011 IP
  6. ad_robin

    ad_robin Well-Known Member

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    #6
    ya i am agree with others and one think pls try to collect any paper of transecton or some tracking number.
     
    ad_robin, Mar 12, 2011 IP
  7. Philvault

    Philvault Active Member

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    #7
    The OP needs someone to go the carrier's office and retrieve the signed document.
     
    Philvault, Mar 12, 2011 IP
  8. shivk5556

    shivk5556 Greenhorn

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    #8
    you should discuss on telephonic with paypal team....
     
    shivk5556, Mar 14, 2011 IP
  9. netquant

    netquant Greenhorn

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    #9
    Do a paypal claim . They will help you .
     
    netquant, Mar 16, 2011 IP
  10. China_girl

    China_girl Well-Known Member

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    #10
    Since you are not a resident of the US, I would recommend you to register the claim on paypal first. Then submit all the documents which paypal is asking on their system. They will also give you a bar code which you have to print it and fill it, with your signature and send them back by mail.
    Later get a skype account and talk directly to your paypal account manager about the issue. In the meantime, contact ebay and mail them all the issue with proper documentation. Inform your ebay account manager too and let them know the situation. Talking directly with your paypal account manager will resolve the problem quickly. Dont worry, if you have all the proof in hand, no one can just dump you and make you pay for nothing ;)
     
    China_girl, Mar 20, 2011 IP