I am trying to use a simple form to submit to an email address, which in turn pipes into my helpdesk (to automatically create a ticket). Unfortunetly, instead of using the 'from' field to define who the ticket came from, it is using the 'return path'. Is there a way to define the return path so my helpdesk knows who submitted it? Right now it shows up as , and as such creates lots of tickets for the user . I imagine this was put in place to prevent spammers from pretending to be someone else, but I would think there would be a way to fool my own server into believing something I wanted it to, correct?
Hi, If I understand you correctly, yes it's possible, but the exact solution depends how you are sending the mail. Here's an asp example of how it works. http://www.brainjar.com/asp/formmail/default.asp Even if you're not using ASP, or CDONTS, the principle is the same. Does that help? Cheers, Paz.