Forgot Password Feature

Discussion in 'Optigold ISP' started by Sales, Nov 14, 2004.

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  1. #1
    What is format of the email sent to clients when they use the Forgot Password feature? Appears that outlook receives it as .dat attachment that it also deleted as being suspect file so in the end no one can open it. Can it be sent in plain text?
     
    Sales, Nov 14, 2004 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    It is sent in plain text. If it's empty, make sure you have selected a valid letter from the letter library to send.
     
    digitalpoint, Nov 14, 2004 IP
  3. Sales

    Sales Peon

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    #3
    Where is the letter defined? It may have been deleted by mistake...can you give me sample letter and where in the code to insert it?
     
    Sales, Nov 14, 2004 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    It's setup under the Edit Letters section (under Maintenance & Preferences).
     
    digitalpoint, Nov 14, 2004 IP
  5. Sales

    Sales Peon

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    #5
    The Letter is called "Password Retrieval" and was missing. I made one up. You must have the Email Letter Name hard coded somewhere as I did not see in getpass file.
     
    Sales, Nov 14, 2004 IP
  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    It's set in the drop-down under Maintenance & Preferences -> Web Interface Setup -> Other...
     
    digitalpoint, Nov 15, 2004 IP