Is your hosting company's live chat support offline a lot because you don't have the time to be online at times? I am offering my services to be a live chat staff member on your hosting website to keep your live chat online longer and at guaranteed times. I have extensive knowledge in web hosting/configuration/setup/support, etc. and have 2 years experience working for Dell email and phone tech support. I will become familiar with your company policies, server configurations, etc. and we can set days/times where I would guarantee to be online to handle live chat requests or reply to support tickets. I reside in the US and obviously speak fluent English. My price is only $4/hr. and I guarantee your satisfaction in my support to your customers. Of course, most live chat systems come with chat logs so you can read over all the messages I provide to your clients. If interested, please reply to this thread, PM me or email me at support [AT] jwrmedia [.] com.