I live in the UK, and i dont have my domains or my domain transfered. I submitted a support request on Friday - No reply. I have just had to submit another request for support, and they are ignoreing my requests, and i getting very cheesed off with their service, if they dont do something soon, i will be forced to phone them. Rob Edit: None of my mine are even registered yet.
they prob under estimated the demand for the offer. I am shocked the offer is still up, as they don't even seem to be able to handle to current number of people.
Maybe they did underestimate. But they only offered up to 12,000 domains. I could only imagine that they went real fast in about 3 - 4 days.
Lucky you! Mine are all registered, but none of them are with me! Damn! This sucks big time! I'll recommend my friends to stay away from eclipse if they don't do either of the 2 - 1. Approve my domains and add them to my CP. 2. Disapprove them and somehow get them unregistered so that I can register those with a trustworthy registrar. #2 might not be possible, but either of the two is fine with me. Nithanth
Eclipse is generally a good company, i was at one point going to use them for ISP, but if i dont get my domains, then i will boycott them. Rob Edit: only use domaintools.com for whois lookups, other companys "sell" whois lists for legal and unethical schemes.
They are not offering anymore free domain registration! When i try to order i see this message: This page is currently unavailable, please try again later
well i just finally got my 5 free names, all were registered even the .com's and all fully registered in my name, check e-jokers.com if you wish to see an example whois 1 Online Order Acceptance Your order has been received, thank you. Completed at 10:11 on Thursday 23/11/06. 2 Order Checking Your order has been accepted and is now being progressed. Completed at 14:25 on Monday 27/11/06. 3 Domain Registration / Transfer Your domain registration is now complete. You MUST configure your email and web address using the Admin Panel Completed at 20:32 on Monday 27/11/06. 4 Order Completion Your order is now complete. Your details are available on the Admin Panel page. Completed at 20:38 on Monday 27/11/06.
Are you from the UK? I ordered it on Nov,22 no sign of it getting complete. Submitted a ticket no reply.
If it only for UK, it should have been taken care at the time when we were trying to register, the website should not have allowed to register from other countries Looks shady, who knows the website now could use our personal informations for some purpose, How do I delete my account?
I registered a single .co.uk domain and by the next day, it was resolving. Today I received my invoice. My only regrets are that I didn't register more than one
They finally decided to answer my ticket. But since i submitted to technical support now they transfered the problem to customer service. I'm expecting an email from them saying how this offer is only for UK blah blah. But like i said under the Whois search these domains are already under my name. So now i just want to know if they'll find a way to un-register them or just give the domains to the early(before they decided to change their policy) non uk orders.
It would be nice if the company would release the domains that those non-UK people have registered so that they can reg them elsewhere.
guess they learned their lesson "Free Domain Name This offer is only available to businesses with a registered UK address. Please contact one of our sales advisors on 0845 1224 333 if you have any questions."
Another update for those non UK resident who has their domain already registered by Eclipse. This is the email they sent me "Thank you for your message. Please be advised the majority of the registration is complete and the order should show complete in the next couple of days. Please accept our apologies for the delay in action. Please contact us if you require further assistance. Kind Regards," Im not from the UK, all the domain i requested are registered under my name. So lets hope it'll show up on the panel soon.