Since we're unable to use the realtime Bluepay gateway, we're reduced to doing batch exports to text files. Biggest problem is that there does not seem to be a way to export the customer's first name and last name as independent strings. Its all one string, which often runs longer than the Bluepay virtual terminal allows. Are we missing something?
Under Maintenance & Preferences -> General Preferences -> Billing -> Custom Can you copy/paste the export format you currently have defined?