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Finally i recd the best answer

Discussion in 'Payment Processing' started by adda4u, Feb 5, 2010.

  1. #1
    Hi

    I forwarded mail to them in very professional way and recd the answer


    Answer from them :

    SEMrush
     
    adda4u, Feb 5, 2010 IP
    Lalit_Burma likes this.
    SEMrush
  2. RightMan

    RightMan Notable Member

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    #2
    Thanks for the share... adda4U. Their response clearly suggest that their operation is really messy right now and probably to accommodate RBI directive, they have goofed up... big time! :(

    I am particularly miffed up at their not refunding the fees as well while reversing the payments. How can they deduct their fees.. since these reversals are due to the fault in their system and not by their customers? :mad:

    Regards,

    RightMan
     
    RightMan, Feb 5, 2010 IP
  3. adda4u

    adda4u Well-Known Member

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    #3

    Ya u are right but only thing we can do is just sit and watch the Game. As we became scapegoats its necessary for us to

    They are still trying to get the best possible answer which clearly shows there inability and there is no proper planning
     
    adda4u, Feb 5, 2010 IP
  4. PRGuy

    PRGuy Peon

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    #4
    Adda4u:, Thank you very much for your effort and detailed report.

    Right man, I have the same feeling. These guys are showing that they are really irresponsible. See the reply, they don't know what to do, when it will be solved or what to tell. I don't understand what they think about Indian sellers.

    seriously if there was some good alternate services to compete with them, they would be screwed and would be losing millions of business. Remember that they won't pay any interest for the money for the period(which is long most of the time) in our accounts, and always get good money (with the less currency exchange rates).

    Then why they are not giving a better service. I really really wish, some indian public service banking sectors should start something with the support of RBI and Govt to compete them. Don't know whether this would happen a day.. :( :(
     
    PRGuy, Feb 5, 2010 IP
  5. jackcool

    jackcool Peon

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    #5
    [​IMG]

    Dear paypal you don't know about indian authorities..If you give few suitcase of money to concern pupil immediately you may get some solution to these problem....:p:)
     
    jackcool, Feb 5, 2010 IP
  6. waziuz

    waziuz Active Member

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    #6

    I agree RightMan that from the above mail posted by adda4u it seems that the mess is going on due to some new rules etc. by Reserve Bank of India and the problem must be going on between paypal and RBI as most people here were speculating. Hope that everything is resolved soon.
     
    waziuz, Feb 5, 2010 IP
  7. vitrag24

    vitrag24 Active Member

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    #7
    I trust paypal.
    They will definately solve problem.

    If similar problem we find with any of our govt organiuzation and ask them for support, they wont reply like paypal support team..

    so just trust on paypal, they will definately resolve issue..
     
    vitrag24, Feb 5, 2010 IP
  8. Rohit patel

    Rohit patel Prominent Member

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    #8
    Now this answer make some sense and I think now we can come on conclusion that they are facing problems from RBI or other regulations. Best thing for us to wait for next 2-3 days and avoid any transition under Service option.
     
    Rohit patel, Feb 5, 2010 IP
  9. Lalit_Burma

    Lalit_Burma Active Member

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    #9
    Good Job adda4u and your email was really awesome to the point with slap.

    Rep added.
     
    Lalit_Burma, Feb 5, 2010 IP
  10. desinerd

    desinerd Peon

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    #10
    I have it on good record from a high ranking Banking official, there's been no embargo from RBI for any Paypal based transactions.

    Whatever the issues are, they're at Paypal's end..

    When I spoke to their customer care on Friday, they told me to wait till Monday (latest Tuesday) and the problems will be sorted out.

    Hopefully it is a beautiful Monday and ppl get their withdrawals and no more reversals happen..



    P.S. I have a Business Verified Account, and I was livid with them for reversing a couple of transactions. Though to be fair to them, when they did reverse the transactions, they refunded the fees (automatically)..
     
    desinerd, Feb 5, 2010 IP
  11. samser_m

    samser_m Active Member

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    #11
    PayPal
    hmm... great weekend! [​IMG]
     
    samser_m, Feb 5, 2010 IP
  12. OldEgold

    OldEgold Peon

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    #12
    Just to clarify that there is no issue with RBI or NEFT system ,

    I m doing daily 3rd Party Transfer with NEFT , and it get completed all time after 24hrs of Payment,

    i did such transaction on 25th ,28th, 30th 2nd feb,

    All got completed .

    ( I m taking about bank to bank transfer with 3rd party (NEFT) system)



    Thanks
     
    OldEgold, Feb 5, 2010 IP
  13. Hmmm..

    Hmmm.. Peon

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    #13
    The answer clearly shows that they strongly require some professional working staff !! They are doing things without planning !! :mad:

     
    Hmmm.., Feb 6, 2010 IP
  14. devedoot

    devedoot Member

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    #14
    devedoot, Feb 6, 2010 IP
  15. Abhik

    Abhik ..:: The ONE ::..

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    #15
    Thanks for the update..
    But, they haven't clearly mentioned who's gonna be responsible for cutting the fees for reversal.
    Expecting a more detailed information from them.
     
    Abhik, Feb 6, 2010 IP
  16. tanha_dil

    tanha_dil Peon

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    #16


    Hey , YOu are saying this ... RBI (NEFT) --> Local Banks --> (no issue).


    but we are doubting this , Paypal - RBI (NEFT) --> Local Banks --> (issues).
     
    tanha_dil, Feb 6, 2010 IP
  17. mirisaamali

    mirisaamali Well-Known Member

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    #17
    HAHAHA! perfect solution for this problem. Seriously this reply gave me a good laugh! Its good to have some humor in here at the time of such tensions

     
    mirisaamali, Feb 6, 2010 IP
  18. simplyjo

    simplyjo Well-Known Member

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    #18
    Thanks for sharing this informative reply from paypal. But I read on other threads that they are also reversing payments made under 'goods' tab :( so how can they advice us that ?
     
    simplyjo, Feb 6, 2010 IP
  19. Eviant

    Eviant Peon

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    #19
    good joke dude...
     
    Eviant, Feb 6, 2010 IP
  20. simplyjo

    simplyjo Well-Known Member

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    #20
    Hi, Yes thats right they are reversing the fees.. but the issue is to keep a track of all reversals and run after clients after services have been rendered - which is quite a headache, trust me :(

     
    simplyjo, Feb 6, 2010 IP