I bought something 28 days ago. It had a 30 day guarantee. I dont' want it so want to return. The place is "inundated" with emails etc... So I can't get through to anyone just leave a message. I think I should just file a chargeback. If so what is the procedure? Thanks,
How did you pay for it? If it was a credit card, contact your card issuer and let them know. Let them know the dates you sent the company an email with no reply. The more information you have to give them, the better
It was credit card. Thanks guys. Lots of people give the 30 days free then when you call em on it are no where to be found lol
I would say wait a few days. As long as you request the refund within the time period it isn't a big deal if it takes them a few days to get back to you.