Official Filesonic.com Launch - Announcement & Feedback

anyone know how i can reach filesonic about my issue asap? Don't they have a live 24/7 support?

 

I don't think they work on fridays... i haven't had any support yet and it seems like no one ever checks the filesonic support emails or sign into icq
My issue isn't being resolved and it's destroying my userbase on my site... traffic already dropped more then 70% in the past 7 hours cuz i can't login to my FS account and all the files says "file has been deleted" or whatever...

I searched my error message and noticed others have gotten this but i found no messages from the FS support saying what happened and if they resolved it... im assuming they did PM's about the issue...

 

Found this message on page 75 while looking for more posts relating to my issue. Looks like the auto email notifications don't work either.
I'll wait 24 hours before switching hosters and make any harsh accusations..

 

Can you imagine how many emails they must get? A lot of them are likely stupid questions like "It's Friday already, where's my payment?" so It would be very hard for them to respond to all of them on time. You're going to have to be very patient. It's basically the weekend so you won't have much luck solving your problems until Monday.

 

It's not the issue of having too many emails.. the issue is they never check their emails. I've been looking at forums about filesonic for the past couple hours and everyone complains about bugs and no email support ever. If i truely have to wait untill monday then im switching back to fileserve/uploading where they actually have live support and isn't as buggy. Ever since i created an FS account it's been nothing but issues! I don't have three days to wait cuz my userbase on my website is asking me whats going on every minute and my traffic is literally on hold...

Plus, im even more frustrated because i use opera for my internet but i couldnt upload anything to FS using opera so i use IE. AN hour ago i went to filesonic.com through IE and it said i was still logged in but my username was (my D)... like WTF!?! I didn't do anything to deserve being deleted and ontop of that i didn't even receive an email notice of WHY my account got deleted... if it truely is deleted.... im very very frustrated... if this is a scam... i hope FS enjoys the couple bills i made for them..........................................................

 

I'm sorry to hear that. Maybe someone got hold of your password and deleted your account? Or someone distributed your account details online which would have led to your account being deleted. I'm sure its not a scam and that filesonic have a legit reason for deleting your account. Nevertheless, you have no choice but to use another host until the weekend is over. Goodluck!

 

Well lets hope this is just a system error and itle be fixed soon... im starting the tedious work of reuping everything to a different host so my website doesn't die overnight . I know FS is still fairly new and there will be issues, i just wished they had 24/7 live support or something . There really is no other hosting site as great as FS.. payout wise anyway..

 

Is there any option available in Filesonic to transfer our files from one account to another account?

 

hello hish , i can't change my sales plan , per sale $11 to %80 . can you help ? thanks

 

Is there anyone else facing problem with stats i think there is some problem with server or system,

Plz check thank you.

 

i noticed about 2 hours ago ..it's slow!


!

 

Files are not password protected but its shows password=yes (only in rar files with multiple parts, in single rar file theres no problem)

 

i had this same problem but found no solution.... automatically files with password yes

 

I'm having the same password problem too

 

Another great week with filesonic for me

 

waw comment tu fait pour faire autant de vente moi je fais 3 ventes maxi par jour

 

3 ventes c'est dejà pas mal du tout, t'es sur la bonne voie petit scarabé

 

great week with filesonic for me too

 

dear admin, today i tried remote upload some of filesonic links to my filesonic account

but it is showing some error...

can u tell me what is wrong here:

ERROR_INVALID_ACCOUNT
Premium Error

 

Remote upload FS to FS is only for premium members