Official Filesonic.com Launch - Announcement & Feedback

I have uploaded a picture! See the megaupload link at the end of my last post? I don't know how to put it on display here. So I just uploaded it and put a link.

 

It's very simple:

1- Our system AUTOMATICALLY pays your out when you've reached the $15 minimum. We pay thousands of affiliates every week. Paying or not paying your $15 changes absolutely nothing to us.
2- Your Unpaid balance: $16.31
3- The money you made from Nov 20th to today: $1.81
4- Amount due as of last Tuesday: 16.31 - 1.81 = $14.5, which is less than $15

Finally, if you disagree with the above, think there is a bug or have questions, you can always PM us. Calling us 'liars' and 'scammers' on a forum because of $15 is just ridiculous, especially when we pay a gigantic multiple of that amount every week, automatically.

 

I'm sorry you had trouble getting through to support. If I can help you with anything, feel free to PM me.

 

Hello,

I apologize for this. If you read all the thread, as you said, you would know that we are still having some issues with our mail server. Again, sorry for that...

Could you please explain the RU problem that you had?

Hish

 

Hi,

If you reached the minimum on Friday, then there sure is a problem.

Could you please PM me your login email?

thanks

Hish

 

You have a PM very important and urgent ... check!
Hi
Max

 

FileSonic-IT - you are so helpful via PM thanks

 

Question: Now you show the number of Sales in PPD plan, are you planning to show the number of Downloads in PPS plan? Would be nice It's kinda strange now that you can see what you loose in PPD plan, but you can't see anything in PPS plan

 

yeah.. i agree.. there should be a way to see downloads also in pps

 

sent, thanks

 

No , sorry I choose not to PM ypu , I choose to answer you in plain sight on this forum.

I did not have "trouble contacting support" beyond the "condact us" page which did not ****ing work.

I seem to have trouble getting "support" to reply to me.

Call me cranky but I can understand if someone tells me to *** off but I do not like being ignored.

All that having been said this was my Tuesday e-mail :

--------------------------------------------------------------------------------------------------------------------------------------------------------


From:
First namecharles peter Peter <kampong1234@yahoo.com>
Add to Contacts
To:
Hello

Yesterday I tried to do a remote upload , Filesonic to Filesonic , and it did not work. This has worked before.
I tried exactly the same code in a browser window and it went straight into download , so there is no problem with my syntax.

I also tried to inform you of this through your "contact us" page but that doesn't seem to work either.

Regards

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------

This got no response so I sent this on Thursday :

-------------------------------------------------------------------------------------------------------------------------------------------------------------------

From:
First namecharles peter Peter <kampong1234@yahoo.com>
Add to Contacts
To:

As you can see I am sending this mail AGAIN .

Response PLEASE.

----- Forwarded Message ----
From: First namecharles peter Peter <kampong1234@yahoo.com>
To:
Sent: Tue, November 23, 2010 10:39:20 AM
Subject:

Hello

Yesterday I tried to do a remote upload , Filesonic to Filesonic , and it did not work. This has worked before.
I tried exactly the same code in a browser window and it went straight into download , so there is no problem with my syntax.

I also tried to inform you of this through your "contact us" page but that doesn't seem to work either.

Regards

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------

OK So now you have it , what do you have to say whoever you are ?

 

I agree too, hop you will made it possible soon.

 

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I Surely wll , by quoting my e-mails , as I have just done to another Filesonic apologist on this forum.

All that having been said this was my Tuesday e-mail :

--------------------------------------------------------------------------------------------------------------------------------------------------------


From:
First namecharles peter Peter <kampong1234@yahoo.com>
Add to Contacts
To: premium@filesonic.com
Hello

Yesterday I tried to do a remote upload , Filesonic to Filesonic , and it did not work. This has worked before.
I tried exactly the same code in a browser window and it went straight into download , so there is no problem with my syntax.

I also tried to inform you of this through your "contact us" page but that doesn't seem to work either.

Regards

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------

This got no response so I sent this on Thursday :

-------------------------------------------------------------------------------------------------------------------------------------------------------------------

From:
First namecharles peter Peter <kampong1234@yahoo.com>
Add to Contacts
To: premium@filesonic.com

As you can see I am sending this mail AGAIN .

Response PLEASE.

----- Forwarded Message ----
From: First namecharles peter Peter <kampong1234@yahoo.com>
To: premium@filesonic.com
Sent: Tue, November 23, 2010 10:39:20 AM
Subject:

Hello

Yesterday I tried to do a remote upload , Filesonic to Filesonic , and it did not work. This has worked before.
I tried exactly the same code in a browser window and it went straight into download , so there is no problem with my syntax.

I also tried to inform you of this through your "contact us" page but that doesn't seem to work either.

Regards

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------

OK So now you have it , what do you have to say whoever you are ?

 

1.The reason I am using a public post is because I sent several mails which have not been answered yet. So much for prompt replies like you people claim.
2. The reason for using a public post is also because I am not AT ALL worried about whether I'll get my money from you guys.
3. I earn $300 from sharecash in a month to average. My earning at your place can hardly be called earning because you guys neglect payouts. So in short its as good as saying I have not earned anything at all.
4.Ok WHY would you deduct anything? your rules say that if I have reached my payout limit on a Friday, I get paid next Tuesday. i reached my minimum payout much before Friday that is the 19th of November 2010 yet come Tuesday instead of expecting a payout I should deduct money that I earned on the next day? i.e. 20th of November?
5.You might reconsider saying $0.30 per day...just now you admitted I earned $1.80 in one day. Stop embarrassing yourself.

Like I said I joined this forum just to tell the world your true colours so I am not going anywhere. YET even now if you can give me a plausible explanation as to why I did not get my payout I will gladly stop posting and even not turn back here.

 

Lmao! And I thought I was having problems getting them to respond to mails. You're paying them for their service and that too they're screwing up. Maybe I should post all of my mails too which they never responded to.

 

I understand.

We certainly do not neglect payouts. This is one thing we do not do.

I'm not deducting anything. I'm just telling you how the payouts are calculated. Unpaid points - points earned from Saturday to Tuesday. I can guarantee you that as of Friday, your unpaid balance was $14.5 and not $15.

We've sometimes seen discrepancies between unpaid points and the sum of daily earnings. Some affiliates have experienced this and it has been resolved as soon as they told us about it. In this case I can see that it has happened, and I apologize for that. I will recalculate your unpaid points and issue a payment today.

$1.80 from Saturday to Tuesday. It averages out to less than $1.80 a day

You would have AUTOMATICALLY received your payment next Tuesday because you've now reached our minimum. Our integrity at FileSonic has NEVER been in question, and thousands of affiliates attest to that.

Lastly, we do have issues with support answering emails - partly technical, and partly human. We're in the process of reorganizing our support team to handle this better. In the future, however, if you contact affiliates at filesonic dot com, you will receive a very prompt reply.

Thanks

 

The reason I asked you to PM us is that we cannot do anything with your username and the links you're having issues with. If you provide us that info (either publicly, PM to FileSonic-Support, or mail to affiliates at filesonic dot com), we will be glad to help you.

Lastly, we do have issues with support answering emails - partly technical, and partly human. We're in the process of reorganizing our support team to handle this better. In the future, however, if you contact affiliates at filesonic dot com, you will receive a very prompt reply.

 

This is too much system overhead right now. The only reason we display sales to people on PPD is for promos like the one we have right now (where PPD affiliates can earn a bonus on sales). Even that might change in the future.

 

Firstly you could do SOMETHING whoever you are because the e-mail address in my post is my sign on to Filesonic.

I repeat , who the **** are you ?.

 

are PPD stats ok at the moment?