Official Filesonic.com Launch - Announcement & Feedback

After a night of technical repairs, everything works not properly.
We must be patient and wait.

 

Stats error. please fix the issue soon

 

Thanks for the reply.
I agree with you.

 

We had some issue with stats due to a new system we deployed but rest assured, we are currently working on recalculating this and as always no points are lost - only delayed a little bit. Thank you for understanding!
Naija

 

Stats are way way down as everyone else says and also sales are up and down one second i got 4 sales next i have 2 sales....

 

Thank you for understanding.. Our team is working really hard to resolve the issues and as filesonic IT said "we are also working on a good redundancy system in the near future where most files will be available on another server if a specific server has issues."
Thanks
Naija

 

G' morning, guys.

FS-IT is well aware the stats are grossly inaccurate. They had some trouble finding the problem last night but I'm sure this will be their first priority this morning. Let's be patient and see how things look at the end of the day. Sure this is frustrating, but we know from experience they're not going to hose us, don't we?

 

Stats are down for me too ... And also many files have been deleted ...quite recent ones too...I've got many complaints....I've deleted the originals ...trusting filesonic links...and now dunno what to do....

 

It generally takes FileSonic 3-4 days longer than most other filehosts to delete reported files. One of the side benefits of them being distracted by other bugs. ;-)

 

Total Paid in USD:
$30.83

Unpaid in USD:
$2.16


But actually it paid me $15.85 USD so was there a payment today or wat????? its saying 30.83 paid?????

 

I'd like ask people complaining about stats to read the previous announcements and stop spamming this thread. We've always made good on our financial commitments, and this is not about to change.

Thank you.

 

I picked out my favorite posts in the last 3 pages saying the exact same thing...

I don't mean to discredit anyone's ability to announce, but I disvalue some people's ability to miss these announcements, and so I'll make it crystal clear here:

We're having some issues in the stats because of a new system we deployed, mostly the unpaid balance is inaccurate, but not to worry though! The real stats will be accurately calculated within the next 24 hours. Everything will process normally starting tomorrow.

PLEASE NO MORE SPAMMING! 3 PAGES OF THE SAME COMPLAINT IS ENOUGH... AND PLEASE READ A COUPLE OF POSTS BACK TO CHECK WHETHER THE PROBLEM YOU HAVE HAS ALREADY BEEN RESPONDED OR EVEN HANDLED.

Thank you!

Rome

 

Thanks for the info......................

 

Although I made much the same point earlier, there is no reason to be so short with those posting, is there? This is as much their forum as it is FileSonic's. We are all guests of DigitalPoint. But, apart from that you understand the frustration when each new module introduced seems to cause more problems than existed previously, don't you? This is especially true when they are announced as solving all problems and working perfectly as this module was first announced when introduced last night. Folks at some point begin to feel like guinea pigs. Better to let folk vent than rudely push them to other hosts, eh? I think most affiliates fully realize FileSonic will make good any disruption that has thus far been caused even if they are a bit frustrated at the moment.

 

do my cookies have something to do with displaying the accurate stats?I mean should i eventually clear them?

 

Are these issues known to be effecting premium sales stats as well? as mine are all over the place

 

This may stop the back and forth bounce for you between the current count and earlier counts, but it is not going to make up for the shortfall you're seeing. This will have to wait until stats are re-counted and/or re-compiled.

 

Hey guys,

sometimes you will see sales disappear... and it will show 0 sales... but when u click on it, it will really show you the number of sales... We are aware of this issue and are working on it...

But if you refresh and catch another server, you will be able to see accurate sales....

Nothing will go missing... Don't worry

Hish

 

hey
i have error in payments, when i come back to home in payments write:
Total Paid in USD: $79.62
My user id is

 

Thanks Hish i Always trust you.

@ file sonic IT plz check ur pm.

Thanks...