Official Filesonic.com Launch - Announcement & Feedback

filesonic-support

PM sent regarding payment

 

Trying to remote upload it says "problem" after I press upload.

 

PM sent about payment. Check your inbox and hope it'll be ok next Monday

 

F-S support i just want to ask 1 question , when will this download statistic page be fixed , i cant upload coz i cant see my statistics . plz reply

 

starting to get annoying again, uploaded 10 files in a row 400mb + all magically gone, i guess they popped up on someone elses upload list.... sigh

worked great this morning, DONT FIX WHATS ALREADY WORKING!!

 

from the previous posts i assume that remote and ftp upload works, but can anyone confirm that file upload works?

 

ftp does not work anymore, you upload files but they don't show up in the file manager 95% of the time, it's really annoying.

 

Same problem here!

 

Hi !

This is in the top priority list. It should be fixed by tomorrow ...

 

I sent a PM with a problem with my payment transaction.

 

Finally. Stats for the current day please, not just previous.

 

F-S Support i have ask, when sells premium be working normal? because now i buy premium and this premium don't working..

 

Everytime i try and submit a bug my mail gets returned: Mail delivery failed: returning message to sender‏

 

filesonic-support

Rapidshare remote upload pending 4days.
Can't cancel. Can't abort. Can't clear. Can't retry.
I send bug-report 2 times... But never reply.

You should be announced to everyone that you have acknowledged bug.

 

stats still not fixed =[

 

Filesonic is going down day by day

 

didn't get my bonus sir...i did send you a msge last week..and i will send it again..

 

Remember to put the proper subject line in the message for the bonus...... so he knows exactly what you are asking for...

 

Right now i've moved some of my files into directory and they just disappear. They aren't nowhere. Please, switch back to old SM, because this is really not working.

 

Dear Affiliates,

We understand all the issues you've been having and we thank you for your patience. Also, many thanks to those of you who have been filling bug reports.

I would like to ask those who have had FTP issues to please try again now. We just implemented some code that should have fixed it. Just restart your FTP client and login again. If you are still facing issues, please PM me. If everything goes well, a PM would be nice too

Here are updates on other fronts:

- Remote & Web Upload: On the way to being fixed. Expect improvements within 24 hours

- Premium Accounts not working: this was in issue with Paypal’s connection to our servers. Passwords for accounts bought today should be mass emailed very shortly.

- Issues with login: please clear your cookies and try logging in again.

- Stats: unfortunately, we have a huge backlog of stats to process. We have ordered a new extra-powerful server dedicated to calculating stats, and that should be installed tomorrow. My priority is giving you CURRENT stats, and then working on getting you old stats. As always, rest assured that your earnings will NEVER be lost, even if you don't see them.

- Downloads: should all be working now. If you come across a link that doesn't work, please fill out a bug report; there might be some small exceptions.

- File Manager: this will be revamped as soon as we fix the issues above, as they are more critical.

My team is working around the clock on fixing all these issues. We thank you for your patience and support during these times.

I will continue to update you on our progress.

Best,

FileSonic IT Manager