Fedup with Hostgator, Please suggest a good alternative for shared hosting

Hi all,

I am fedup with hostgator's service and quality. It has terribly gone down in the past 6 months. The support has become pathetic. First of all the wait time for live chat is like more than 30 mins minimum. And when finally you are able to create a ticket with them, they respond to your ticket or take action on it after nearly 7 days! They also shutdown your site for silly reasons, and don't ask rest!

Kindly let me know which shares hosting company plan is best alternative. I am looking in terms of ease, fast support and security! Price is not an issue!

 

I host with A Small Orange and they are great. If you are looking for an "unlimited" host, you could also look at WebHostingBuzz and StableHost. As far as unlimited hosting goes, those two have a reputation for shutting down abusers and trying to keep server resource usage under control. I have not used them.

 

I think A Small Orange and Host Gator are both EIG companies?

 

Yeah, I think they're learning from Namecheap. Had some issues with an account and I had to even contact them on twitter to get something done. Horrifying experience and I thought GoDaddy were bad. I worked with Bluehost in the past (a client of mine had some sites there). Not too impressed (if you have security issues they'll usually ignore it), but still OK. I had something to solve on HostGator few days ago and called them actually, since the 30 minutes wait time was taking more than 30 minutes. Really bad move from their part, but it seems to be something other companies suffer: lack of proper customer support. Oh, well, time for the smaller companies to fill in, since they cannot compete on price, maybe they can compete on support.

 

You can go with eukhost.com . Their support is the Best

 

Bluehost works best for me.

 

Bluehost is owned by the same company that owns Hostgator, A Small Orange, among others. Last count Endurance International Group owned like 50 hosts!

 

I though they are different companies.
Where did you get this information mate ?

 

Justhost, bluehost, hostgator, dreamhost, and hostmonster are all the same prototypes, not to talk about low quality hosting that are just good in doing agressive marketing campaigns such as, iPage, godaddy, Fatcow, 1and1 , I really suggest you to go for Digitalocean if feel comfortable with VPS otherwise, try to find a reliable host, considering these factors: not to forget that there are million of unknown host BTW I often find a lot of great German based host

1- where is most of your audience is located?, then see if the host is located there or has backbones near that area
use http://tools.pingdom.com/fpt/ to test server speed
2- consider the customer service Quality.
3- Software solution, does it meet your need or not?



Note that most webmaster are missing the point that even good webhosts will be bad as they get more popular and more users, as you can see most use Bluehost or hostgator, they were good once but now, their quality is going down prominently

Regards,

 

Check http://www.enduranceinternational.com/our-company/our-brands

 

@op, what is your budget per month? if money is no issue, and if you need alot of support and hand holding to manage your own website, then perhaps try liquid web.

 

Depending on your budget check out A2 Hosting or InMotion Hosting.

 

What about the new hosting company HostMetro? Can anybody tell me how are they?

 

Have you looked at Hostdime ? Have been using their services and pretty much satisfied, both in terms of uptime and support. They are a top tier hosting company with multiple datacenters across the globe. Choose a datacenter located nearest to you, or your audience and you should be good to go.

They also have a pretty good reputation at webhostingtalk, the mecca of hosting discussions

 

It’s probably best for you to visit offers section of DP along with browsing some of the posts in this section. This will help you in determining how many good options available for the hosting. Make a short-list of hosting companies that you like, contact each of them for the comparison. Remember, people recommend hosts based on their personal experience but what makes their host best for them may or may not make them best for you. So choose you next wisely after doing your own research.

 

So true, so very, very true! I almost felt like a lone wolf preaching all around about quality support and still seeing tons of people going for the cheapest option and then being surprised that they got what they paid for. Some of the smaller companies do also try to compete price-wise however this also often correlates to poor support. Not sure why people would prefer to save a few bucks and then lose much more due to downtimes and lacking/non-existent support.

Its pretty simple really. You get a list of your reqirements, prepare some questions, shortlist some hosts and then test their support BEFORE you sign up. Even if you have the feeling the support for existing clients might be different from the one that new clients receive you can back yourself up by choosing a host with a good moneyback guarantee which will make this venture less risky.

 

Have you ever tried semoweb.com? They offer shared, vps and dedicated server packages. They even do reseller hosting. Pretty cheap.

 

namecheap.com or instantcpanelhosting.com

 

Check out Nexcess.net. They offer great service, great support, and a supremely knowledgeable staff. I have worked with them and they host their own data centers out of Michigan and are really top notch.

 

Why not change to dedicated servers ? It's better than shared servers. Give gchao dot come a try.