Any one else having problems with fatnetwork - server been down - 3 days. Been getting the same message from them since server when down friday night. "We are currently experiencing a data center issue and expect to be back online within the next few hours." Anyone been able to get more than this automated response??
Ive signed up just to reply to this. I am absolutely disgusted with the way fatnetwork have handled this and am growing increasingly frustrated with the lack of straight answers their support team give. I have lost almost all of my clients because of this and will most likely have to close the business down. Thanks fatnetwork
I am also signed up with fatnetworks.. never had a serious problem until dec when they decided to migrate my account a new server..but they never contacted me on the fact.. when they uploaded the server it had old data. but took a while and got it updated. then since problem after problem and now three days with the canned response be back shortly. I am glad I am not alone.. what really makes me made is the fact I just paid for my SSL through them. I hope I can get that money back. this is crap unless there datacenter burned down they say on their ebay add that the servers are in texas but if you trace the IP address it show up in NEw York and their fatnetwork.net is through go daddy. Interesting.. I have been contacting them through ebay.. also. And I am losing business also. LIke what to do. Hera
I too was affected in the server migration and was given rubbsih answers for 4 days as to why my domains hadnt resolved. Turned out they gave me the wrong nameservers! Then not more than a week later this happens. Well all Im waiting on now is to get my files back at which point I am cancelling my subscriptions and finding an alternative (more reliable) host. oh and from what I can gather, their "tech support" is based in India!!! That explains the bs replies. I would not recomend fatnetwork to anyone wanting to host a website, run a server or have a resellers account.
I just got this )))))))))))))))))))))))))))))))) Hello, Thanks for your continuing patience in this regard. our router has arrived and that our datacenter techs are installing right now. All services should be online very shortly. -- Feel free to reply to this email if you need to add anything to this particular issue or create a new ticket for any new issue that you wish for us to address. Regards,
My websites are all down from Fatnetwork.net. They have kept most people's websites down over 72 hours but they got their website back up first without regard to their customers! They keep feeding us the same crap that their router is there and now they're actually planning on doing something. I encourage everyone to move your website hosting to a more secure server immediately. Do not play games with fatnetwork.net because everyone is going to be cancelling and we need to force them to fold their business just as they have done to us. Their unsatisfactory service is expected for a company selling reseller hosting on ebay for $24.99, ect, ect. Everyone move your stuff to a new server - we need to take a stand against companies that have no regard for customer service and keep lying to us.
Where are you guys moving to? I also use fatnetwork but I won't be after this nightmare. I quickly purchased 1 month from hostgator yesterday to move my most important accounts over to and get them back online. I don't know if I want to stay with hostgator or not though, I just needed to act quickly before I lost more customers. Where are you guys moving to?
Ive moved our companies site to http://www.eukhost.com/ and they quite good so far, fast loading times and quick ftp which I like. As for a long term solution for multiple accounts I have lost virtually all of my clients and cannot provide a suitable alternative at this time to get them back although I do still have a good relationship with them. However Im begining to think we are missing a golden opportunity here. We are all 'hosts' with a client portfolio and experience running a hosting company. Why dont we group our resources together and get even with fatnetwork that way?? I for one am certainly willing to take the time to discuss it via msn and help fund if neccesary if anyone else here is interested.
They offer a 30 day money back guarantee on the e-bay auctions. We could all purchase them - leave negative feedback and ask for our money back. It looks like thats what happened with the last two auctions they had: http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=fatnetwork&&ftab=FeedbackAsSeller&sspagename=VIP:feedback:2:us&iid=120217098590
Simply unacceptable. 72 hours down time from *any provider* calls for a refund and move on to a new provider. I run a small web hosting company (75-100 sites) and we have never had more then 2 hours downtime in a single year. The 2 hours was for an entire server migration as well. (Physical move)
I'm new to this forum so please excuse me if I'm off point... I have been a Fatnetwork reseller since 2004. I have never been fully satisfied with their service but I was not prepared to make any changes for fear of the unknown. In January I got a dedicated server from Softlayer and moved ALL my freehosting business using Layeredpanel. I am now ready to get another server from Softlayer for my paid hosting clients. This server will use Cpanel. I will then terminate my contract with fatnetwork because I too believe that "enough is enough" and fatnetwork needs to be taken on, brought down and replaced with a viable alternative. Tony GigaZu.com and GigaZu.net offer Free and Paid web hosting which is ideal for a website, blog, photo gallery, e-commerce, discussion forum and more.
I'm new to this forum so please excuse me if I'm off point... I have been a Fatnetwork reseller since 2004. I have never been fully satisfied with their service but I was not prepared to make any changes for fear of the unknown. In January I got a dedicated server from Softlayer and moved ALL my freehosting business using Layeredpanel. I am now ready to get another server from Softlayer for my paid hosting clients. This server will use Cpanel. I will then terminate my contract with fatnetwork because I too believe that "enough is enough" and fatnetwork needs to be taken on, brought down and replaced with a viable alternative. Tony GigaZu.com and GigaZu.net offer Free and Paid web hosting which is ideal for a website, blog, photo gallery, e-commerce, discussion forum and more.
I'm new to this forum so please excuse me if I'm off point... I have been a Fatnetwork reseller since 2004. I have never been fully satisfied with their service but I was not prepared to make any changes for fear of the unknown. In January I got a dedicated server from Softlayer and moved ALL my freehosting business using Layeredpanel. I am now ready to get another server from Softlayer for my paid hosting clients. This server will use Cpanel. I will then terminate my contract with fatnetwork because I too believe that "enough is enough" and fatnetwork needs to be taken on, brought down and replaced with a viable alternative. Tony GigaZu.com and GigaZu.net offer Free and Paid web hosting which is ideal for a website, blog, photo gallery, e-commerce, discussion forum and more.
Fatnetwork is a very dodgy webhosting company i've ever experienced, their server is been down for 4 days, then I get a support ticket saying that there is a primary hard drive and backup hard drive failure and all the websites deleted!!!, I'm taking this issue serious and would take this matter further. PEOPLE PLEASE STAY MILES AWAY FROM FATNETWORK.