I have used the both services, But still satisfied with EZPZ hosting, Turnkey Internet is good too but when comes to Support, they are slow, please share your experience as I am planning to have another Reseller Account with them so should I make a try with TKI ?
I havent used EZPZ but have used Turnkey and they are slow to help and they are way overpriced for what you get. Just my .02
Prices are not bad but support is slow I must say, your should make a try with EZPZ, they are good in Support side and in prices a little bit higher, but everyone can pay a little more for stable service.
Just go with ezpz if you're not very "Technical". I don't know how much is your current customer base, but if its growing huge enough already, I would suggest you to upgrade to Managed vps hosting instantly. By "huge" means you have the profitability to cover just the cost of managed vps service. It has nothing to do with profitability at this stage. It allows you to grip on the industry insight of how to troubleshoot server side of system. This is crucial for your future expansion. Managed provider have to assist you with your server management. With this, you get to ask how they manage all the users account with cPanel and the issue that struck. These skill is really essential in times to come. So its good to think of if as an investment to learn to "administer" server.
I used both provider 2yrs ago. Turnkeyinternet support was slow. EZPZ support was fast but I've no idea about their current support response time. However I would recommend EZPZ for 2nd reseller account. If you ask DAN about discount for 2nd reseller account hope he will give you great discount.