i used my old internal hard drive and put it in a rocketfish hard drive enclosure. My computer did recognize this hard drive before, but when I tried a few weeks later, it wouldnt work anymore? at first it said "usb mass storage device failed" now it doesnt show anything at all, i cant find it in my computer neither.
Hi, First thing you should do is try plugging it into another computer and see if it works. When you plug it in does it sound like it is powering up? If not, it's probably the enclosure that is broke. If it displays the drive, but doesn't allow you to browse the files you can try recovery software: http://www.recovermyfiles.com/
Have you tried finding it E: F: T: or whatever, and not just waiting for the computer to ask you to open it? Other than that you may need to reformat the whole external hd. o_0
@REBOOTTHAT when i plug it in, it does sound like its powering up. i just tried plugging it in on another computer, it showed me the same error "code 10" or something, the same error i had before on my computer. maybe there is something wrong with the enclosure. i'll try putting it in another one. thanks! @jjeezy yes i have tried clicking on all of them, didn't work
If you have important files on the drive DO NOT FORMAT! Try some recovery software. You can normally recover all the files on the drive. Once you have done this, then you can format and normally copy the data back again. Though most of the time the drive will be useless.
i can't right click and format if it doesn't even show up in my computer. oh well, trying to put it in a new enclosure now
you tried to install on another machine you extranal hard driver maybe you computer have problems with you USB port.
First check on another computer. If it even don't detect a USB device - maybe the USB controler have failed. So if you have warranty - return it to the firm. If you don't have warranty open the case and try to put the hard disk on your laptop and see if it is detected by the BIOS
Try this:http://support.microsoft.com/kb/307844 It happened to me before but try to set a letter after you connect the drive. I think it will resolve your problem if you haven't yet
It usually happen when the internal port is broke or the usb connector might be compromised. You should try plugging it to other usb ports. If the computer recognized the usb but can't read it properly, then it must be the connection not the hard drive.
If you don't really need the data and want to proceed with formatting but unable to see your drive in my computer, you can opt for following steps: 1. Remove the drive from the USB enclosure and attach that directly internally in the computer. As, USB casings are really un-reliable sometimes. 2. Right click on "My Computer" (or as you said, it's Windows 7 so go to start-->my computer and right click there). Then click on "Manage". 3. In the new window opened, click on "Disk Management" under "Storage". Then see your desired drive in right side pan. If it shows "unallocoated", probably the partition table has been corrupt. Make your way to creating new partitions and formatting them and you will be able to access your drive normally once again through the usual "My computer" icons. Hope that helps..
Ausdrez has some great tips here. Often the drive letter is "taken" when you insert a disk. If you have several disks connected through your USB ports you could also try to eject them and restart the computer and see if it discovers the disk again. If not, try to open it on another PC. If this is not working and giving the stations new letters (f:, G:,H:, etc) the disk may also be broken.
you should check the settings contained in the bios. especially if a new model of your motherboard, because sometimes there are several vendors bios which requires us to do the settings manually to all the peripherals that go.
You may need to wiggle the USB plug a round a little bit. This has happened to me a couple of times as well and this solution has worked from time to time.