Event tracking code not working

Discussion in 'Google Analytics' started by Rasika.BI, Jul 2, 2013.

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  1. #1
    Hi ,

    On my new website i have installed event tracking code. It has been two days now but events are not reflected on the GA dashboard.
    I need urgent help .please help me over this.
    this is the event tracking code for my site :
    <a href="#" onClick="_gaq.push(['_trackEvent', 'Home_TopBanner4', 'BuyNow', 'NavButton', 1, true]);" target="_blank">Buy Now</a>
    Please let me know if something is wrong
     
    Rasika.BI, Jul 2, 2013 IP
  2. Web901

    Web901 Member

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    #2
    It might happen due to many reasons.
    Have a look at Google Analytics Troubleshoot common tracking setup mistakes.
    I am sure you will find the reason in that list.

     
    Web901, Jul 4, 2013 IP
  3. naveenjosh

    naveenjosh Active Member

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    #3
    Seems like event tracking code it not working with old GA code.. check you GA code and try to use new event tracking code. you can get the new tracking code here https://developers.google.com/analytics/devguides/collection/analyticsjs/events..
     
    naveenjosh, Sep 24, 2013 IP
  4. emilystephi

    emilystephi Member

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    #4
    1) Check with the version of the event tracking code & verison of GA code that you had added on your site... Your current event code only work with classis GA cersion (ga.js).
    2) From your code, i can confirm that your "buy now" button is a pop-up (some java script initiated). In such conditions, you have to add this event codes on the script where this button initiate the click. Then only event code trigger...
     
    emilystephi, Sep 26, 2013 IP