escrow... damnit, I accept a payment without defining my acount details first

Discussion in 'Payment Processing' started by pedrotuga, Feb 8, 2008.

  1. #1
    Damn.

    I clicked wire transfer for the payment method of a transaction.
    Then it asked for some routing code which i didn't know, so i phoned my bank to try to find out what's their routing code. They're a bunch of dummies which can't find out what i am talking about.

    Anyways... I think the routing code is not critical for the transfer to process...
    The problem is that apparently if i define my bank account details that wont affect the current transaction.
    Like, i wounder where is escrow suppose to send the money to if i haven't any bank account defined...

    Any help on how to unlock this situation?
     
    pedrotuga, Feb 8, 2008 IP
  2. daedal

    daedal Peon

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    #2
    Contact them and ask them what is the easiest solution.

    If you have not entered your details they can't send you the money, so they will generally notify you that they have recieved the money and that you need to log into your account to enter payment details. Not sure if they charge for a failed transfer, so I would make sure you contact them asap.
     
    daedal, Feb 8, 2008 IP
  3. pedrotuga

    pedrotuga Peon

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    #3
    I already phone them but I didn't catch their working time. I also sent them an email.

    Thank you deadl

    more info and thoughts about this are welcome
     
    pedrotuga, Feb 8, 2008 IP
  4. pedrotuga

    pedrotuga Peon

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    #4
    Just for the record.
    I phoned them and we solved the problem through telephone immediately.
    Cool service.
     
    pedrotuga, Feb 19, 2008 IP