Error while being verified by phone?!?!

Discussion in 'AdSense' started by nickflame, Apr 25, 2007.

  1. #1
    Hey guys, has any of you encountered this situation?
    I am being verified by phone and while google calls me i receive this message: press 1 to continue to the verification or press 2 if you received this call by mistake. I press 1 and then i hear: this is not a valid option, please press 1 to continue to the verification or 2 if you received this call by mistake; I press 1 once more and the same goes on.
    Any ideea?
     
    nickflame, Apr 25, 2007 IP
  2. syedwasi87

    syedwasi87 Active Member

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    #2
    amazing..did u give ure cell fone or landline? even tho i gave my cell fone number..there was no problem...

    and what does it show in ure adsense payment tab? is the veridfy fone number link gone?

    u cud email google and ask abt it tho...and u cud change the number too i guess..
     
    syedwasi87, Apr 25, 2007 IP
  3. matt-baker

    matt-baker Guest

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    #3
    No idea, sorry.

    My only advice would be to email AdSense support.
     
    matt-baker, Apr 25, 2007 IP
  4. qwestcommunications

    qwestcommunications Notable Member

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    #4
    I think you should send them an email to let them know what happens.
     
    qwestcommunications, Apr 25, 2007 IP
  5. nickflame

    nickflame Peon

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    #5
    I use a landline; in the payment history i have this
    Payment issue - phone verification failed. Please contact AdSense Support
    It is strange, i mean i receive the call at my phone, I even checked to see if my "1" is working and it is ,i mean i can press it and it works- i called some one which has a 1 in thier phone number; I sent them an email ,waiting for their answer; Weird...so you did not have any problems?
    I am in Germany by the way.
     
    nickflame, Apr 25, 2007 IP
  6. godmode

    godmode Well-Known Member

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    #6
    nickflame it could be possible there is something wrong. Dont worry. Adsense support guys will take care of you. Nothing to panic.
     
    godmode, Apr 25, 2007 IP
  7. nickflame

    nickflame Peon

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    #7
    For future references, this is the answet that i got from the adsense support.

    Hello [my name-confidential]

    Thanks for your patience while I investigated this matter.

    I'm sorry to see that we've been unable to verify your phone number due to
    an issue with our phone verification system. Since you've already received
    and entered your PIN, I've overridden the phone verification requirement
    on your account. I appreciate your understanding and apologize for any
    confusion this may have caused.

    Please let me know if you have any additional questions or concerns.

    Sincerely,

    [Name-confidential]

    The Google AdSense Team
     
    nickflame, Apr 25, 2007 IP
  8. godmode

    godmode Well-Known Member

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    #8
    great i told u there must be a bug
     
    godmode, Apr 25, 2007 IP
  9. matt-baker

    matt-baker Guest

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    #9
    See, nothing to worry about ;)
     
    matt-baker, Apr 26, 2007 IP