Bug error on uploading PDF file on ebook marketplace

Discussion in 'Support & Feedback' started by themesplugins, Dec 21, 2012.

  1. #1
    Hello,

    I like to add my ebook for sale on digitalpoint.com marketplace (ebook section)
    but when I upload my pdf file, upload process goes to 80% or 90% then stop.

    PDF file size is 9MB.

    Thanks for help
     
    themesplugins, Dec 21, 2012 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Have you tried a different browser by chance?
     
    digitalpoint, Dec 21, 2012 IP
  3. themesplugins

    themesplugins Peon

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    #3
    Thanks digi master for reply, I'm going to test and I'll inform you. I can't send you pm to present you a link of my ebook as well as I afraid to post link to my website here. I'm new and wherever on digitalpoint I want post a link first I read forum rules and it's forbidden yet for me to add signature, post affiliate and etc.

    by the way, I'm going to add discount for pro digi members.
     
    themesplugins, Dec 21, 2012 IP
  4. themesplugins

    themesplugins Peon

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    #4
    well, I tired by FireFox, uploaded successfully but I got this error: API Access for RefundTransaction failed with the result: "You do not have permissions to make this API call."
     
    themesplugins, Dec 21, 2012 IP
  5. themesplugins

    themesplugins Peon

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    #5
    oh, I got it .. I should allow Third-Party API Permission ...
     
    themesplugins, Dec 21, 2012 IP
  6. themesplugins

    themesplugins Peon

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    #6
    I tired 3 different browsers, each time cleaned cache. I can't upload ... stops on 89% sometimes 80% so on.
     
    themesplugins, Dec 21, 2012 IP
  7. themesplugins

    themesplugins Peon

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    #7
    Master! I upload small size PDF file to test if uploading problem is form my side. But it has been uploaded.
    But website doesn't allow uploading 9MB PDF.
     
    themesplugins, Dec 24, 2012 IP