Hi,i have just changed to a vps and it has alreadly the 5th but the awstats still shows the stats of 1st and it only show i have 4 unique vistors. The stats system is like jammed at the 1st. I didnt experienced anything like this before.Please help.
Contact your hosting provider to see what is going on. I have had jammed Awstats previously, losing days of data. That is one reason why I switched over to Google Analytics -- a more thorough and trustworthy statistical measurement device in my opinion.
AWStats like all other pieces of software must be correctly installed. If some days are missing, it means that the update process was not done as it should. Contact your hosting provider if he installed AWStats for you. Give us more details if you installed AWStats yourself. Jean-Luc
Chances are that sbongo will get a "we don't support Awstats" answer from his provider. Many offer this service, few will stand by it. Likely, he'll be kissing several days of data "good bye." If not, I'd be interested in learning who the webhost is.
I think i'll send them a email after weekend.They hardly reply emails in weekends.Im now using extreme tracker to watch my data.I might want to start to use google analystic. If awstats is not installed i would probably cannot access awstats too. Im with Servlet btw.
These sort of things happen from time to time but I had this happen on awstats this week and it was a problem at their end in the processing I believe as all OK again now