Emails end up in spam folder or sometimes not received?

Discussion in 'Site & Server Administration' started by QuadraNet.Adam, Apr 11, 2009.

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  1. #1
    I have a web hosting server with cPanel/whm installed, but however all emails sent by my WHMCS end up in the spam folder or sometimes are not received to some mail providers - any idea? This never happened to any other cPanel/whm server I had before. :confused:

    Thank you,
    ~ Adam
     
    QuadraNet.Adam, Apr 11, 2009 IP
  2. kailash

    kailash Well-Known Member

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    #2
    Check the following things for your mail server:

    - Make sure you have set rDNS for your server.
    - Implement domainkey for your domain.
    - Check your Mail server IP address in RBLs and make sure it is not blocked anywhere.

    Kailash
     
    kailash, Apr 12, 2009 IP
  3. QuadraNet.Adam

    QuadraNet.Adam Active Member

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    #3
    How do I do that?

    Thanks for your help!
     
    QuadraNet.Adam, Apr 12, 2009 IP
  4. kailash

    kailash Well-Known Member

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    #4
    You can create a domain key from SSH:

    /usr/local/cpanel/bin/domain_keys_installer username

    Replace username with your domain's username.

    Kailash
     
    kailash, Apr 12, 2009 IP