Email Notification of New Private Messages

Discussion in 'Support & Feedback' started by morsafri, Mar 4, 2007.

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  1. #1
    Hello everybody,

    I used to received an email notification when I got a PM, and all of the sudden it stopped.
    I didn't change the setup, and in the "Edit option" the check box of: "Receive Email Notification of New Private Messages" is checked.

    Can anyone help me?
    Is there any support here?

    Thanks, Mor.
     
    morsafri, Mar 4, 2007 IP
  2. max pain

    max pain Notable Member

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    #2
    Did you mark any one of the previous email notifications as SPAM? If so then, the emails might be filtered to your spam box/folder
     
    max pain, Mar 4, 2007 IP
  3. morsafri

    morsafri Guest

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    #3
    Thanks for your reply, but I checked now - this is not the problem :(
     
    morsafri, Mar 4, 2007 IP
  4. max pain

    max pain Notable Member

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    #4
    Did you recieve the email notification for the PM i sent - was just checking if you do
     
    max pain, Mar 4, 2007 IP
  5. morsafri

    morsafri Guest

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    #5
    No, I didn't...
     
    morsafri, Mar 4, 2007 IP
  6. SedNaX

    SedNaX Active Member

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    #6
    you didn't change the email address??
     
    SedNaX, Mar 4, 2007 IP
  7. Smyrl

    Smyrl Tomato Republic Staff

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    #7
    Since your settings show no reason for your not receiving e-mail, I would check with ISP. My ISP filters what they believe to be spam automatically.
     
    Smyrl, Mar 4, 2007 IP
  8. mixke

    mixke Prominent Member

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    #8
    Just check if they are not going to bulk or spam folders in your mailbox as I am not having any prob with email notification at my end ;) :)
     
    mixke, Mar 4, 2007 IP
  9. morsafri

    morsafri Guest

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    #9
    Thank you all!
    Though I check my spam folder, and there is noting there...
     
    morsafri, Mar 4, 2007 IP
  10. sarahk

    sarahk iTamer Staff

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    #10
    Indeed, but your internet service provider (isp) may removing them. You need to find out if they have spamassassin or something else running and if it's possible that digitalpoint.com emails are being filtered.

    "False positives" do happen and they will have the tools to correct the problem.
     
    sarahk, Mar 4, 2007 IP