email gone

Discussion in 'Optigold ISP' started by nhelms, Nov 30, 2004.

0
  1. #1
    All of the customer email address' have disappeared from their account but remain on the email server. Why would their email just disappear?
     
    nhelms, Nov 30, 2004 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #2
    If you go to the customer's Services screen, do you have an "Add Email" button?
     
    digitalpoint, Nov 30, 2004 IP
  3. nhelms

    nhelms Peon

    Messages:
    63
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #3
    I have a "New Email" button.
     
    nhelms, Nov 30, 2004 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #4
    Hmm... have you tried recovering your Services_.fp5 file?
     
    digitalpoint, Nov 30, 2004 IP
  5. nhelms

    nhelms Peon

    Messages:
    63
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #5
    yes and it did not put the email address' back
     
    nhelms, Dec 1, 2004 IP