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Email Forwarding to Hotmail not working?

Discussion in 'Site & Server Administration' started by daniel.skinner, Jan 20, 2008.

  1. #1
    I am trying to forward all emails sent to a certain email address (the domain and mail of this address is handled by my server) to a hotmail address.

    I have set up all the forwarding in CPanel correctly. However any emails sent never appear in the hotmail account and they don't bounce either.

    I have tried forwaring to Gmail and other email addresses and it works with no problems.

    Are there some Hotmail settings I need to setup, is there something in particular I need to do on my server to ensure Hotmail will accept the messages?

    Thanks

    Daniel
     
    daniel.skinner, Jan 20, 2008 IP
  2. boltok

    boltok Active Member

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    #2
    Have you checked your Junk folder on Hotmail? Depending on your security settings, your mails may be ending up there if the sending address isn't in your whitelist. Forwarding mails is bound to create problems anyway, since it makes it harder to filter spam from the ham.
     
    boltok, Jan 21, 2008 IP
  3. daniel.skinner

    daniel.skinner Peon

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    #3
    Yeah, I disabled junk mail control (or put in on low). Added the address to my whitelist. Checked Junk mail and it's empty.
     
    daniel.skinner, Jan 21, 2008 IP
  4. jipeto

    jipeto Well-Known Member

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    #4
    perhaps your server emails are being blocked by hotmail? specialy if you are on shared hosting this happens quite often. (because of spam) Contact your hosting company, by checking the mail queue on the server they can underestand the reason and then take steps to correct it.
     
    jipeto, Jan 21, 2008 IP
  5. rllunzmann

    rllunzmann Active Member

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    #5
    Have you tried forwarding to another mail client? Try Yahoo and see what happens. Otherwise it's an issue within cPanel.
     
    rllunzmann, Jan 21, 2008 IP
  6. daniel.skinner

    daniel.skinner Peon

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    #6
    @jipeto: I am the server owner. There doesn't appear to be any obvious problems with mail delivery on the server. The entire mail queue gets delivered.

    @rllunzmann: I have tried forwarding to: GMail -- works fine; A university email address -- works fine.

    Thanks for the help.

    Daniel
     
    daniel.skinner, Jan 22, 2008 IP
  7. pozmu

    pozmu Active Member

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    #7
    pozmu, Jan 30, 2008 IP
  8. daniel.skinner

    daniel.skinner Peon

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    #8
    Yeah that's true.

    Anyway i've given up on it. Hotmail is not real email!
     
    daniel.skinner, Jan 30, 2008 IP
  9. blowingideas

    blowingideas Peon

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    #9
    Hey, did you know that new accounts of hotmail won't accept emails (forwarded or directly sent) from mail server that has no spf records? This could be the issue.
     
    blowingideas, Jan 30, 2008 IP
  10. daniel.skinner

    daniel.skinner Peon

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    #10
    I didn't know that. I will have a look into that and let you know if I have any luck.

    Thanks
     
    daniel.skinner, Jan 31, 2008 IP
  11. daniel.skinner

    daniel.skinner Peon

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    #11
    My server did not have spf records for any domains set up.

    Assuming I have set it up correctly, adding spf records didn't help either.

    If I ever come across a solution I will post it here.

    Thanks for all the help.

    Daniel
     
    daniel.skinner, Feb 14, 2008 IP
  12. dcristo

    dcristo Illustrious Member

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    #12
    I'm having problems with email forwarding in cpanel too. I'm trying to forward a domain email address to a gmail address, but nothing is happening. In cpanel you can click on "Trace" to see if the email is resolving. What are you meant to see?
     
    dcristo, Dec 28, 2009 IP