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Email forwarded to support ticket system through Pipe

Discussion in 'PHP' started by joe_mat, Sep 17, 2007.

  1. #1
    Hello,

    I am using eticket open source application on my server.
    and i have created one email to handle help desk emails.


    Instruction from Eticket:-


    I have done everything as per the instruction and I am using automail.pl from the latest eTicket, under cPanel, using the pipe. It is working exactly as intended. However, all of the emails sent to comes to my POP3 inbox but not forwarded to my support ticket system (eTicket).

    I get bounce back error : -

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es)
    failed:

    pipe to ¦/home/user/public_html/path/to/cgi-bin/automail.pl
    generated by
    local delivery failed
    Please suggest

    Thanks
     
    joe_mat, Sep 17, 2007 IP