EIMS Interface problem

Discussion in 'Optigold ISP' started by TeleSouthNet, Feb 9, 2005.

0
  1. #1
    Okay,

    We have checked all the obvious causes. IP addresses are correct, program linking and file sharing via TCP/IP are checked on both machines.

    Yet when we try to create an email account in EIMS we get the following error:
    Can't get the applications event dictionary (Error -2709)

    I seek the wisdom of the OptiMasters

    Thank you in advance.

    Walter R. Carter
    TeleSouth Network inc
     
    TeleSouthNet, Feb 9, 2005 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    What version of Mac OS are you running?

    Have you reboot the machine?

    If so, open the Script Editor and see if you can open the dictionary for the application (EIMS).
     
    digitalpoint, Feb 9, 2005 IP
  3. TeleSouthNet

    TeleSouthNet Peon

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    #3
    Optigold is on OSX Server 10.2.8

    EIMS is on Mac OS 9.2.2

    No I have not rebooted the machines
     
    TeleSouthNet, Feb 9, 2005 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    OS X sometimes has some problems communicating via program linking to OS 9 machines (no idea why). Try rebooting both machines.
     
    digitalpoint, Feb 9, 2005 IP
  5. TeleSouthNet

    TeleSouthNet Peon

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    #5
    Same error message. Where is this dictionary that it speaks of in EIMS. I do not see one anywhere. Does EIMS Admin need to be open or logged in?
     
    TeleSouthNet, Feb 9, 2005 IP
  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    You can access it with the script editor (see previous post).
     
    digitalpoint, Feb 9, 2005 IP
  7. TeleSouthNet

    TeleSouthNet Peon

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    #7
    Okay ONCE AGAIN.....

    There is nothing in there called dictionary.

    Now I CAN use the script editor to open and view any readable documents such as the actual EIMS Server program where it shows the varioius functions of EIMS.

    So if THAT is what you mean by the dictionary then yes I can open it and read it
     
    TeleSouthNet, Feb 9, 2005 IP
  8. digitalpoint

    digitalpoint Overlord of no one Staff

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    #8
    Try a simple script (in Script Editor) from the OS X machine like so:

    tell application "EIMS Server" of machine "[your OS9 machine address from your event setup screen]"
activate
end tell
    Code (markup):
    If that doesn't work outside of Optigold, then EIMS Server is not listening for events for whatever reason.
     
    digitalpoint, Feb 9, 2005 IP
  9. TeleSouthNet

    TeleSouthNet Peon

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    #9
    I think that gave me the clue I needed to find a needle in the haystack. Will report findings in a bit.
     
    TeleSouthNet, Feb 9, 2005 IP
  10. TeleSouthNet

    TeleSouthNet Peon

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    #10
    Well the result is that it starts asking where the application is on the filemaker server. That is not a good sign. And I have the IP address coded in correctly
     
    TeleSouthNet, Feb 9, 2005 IP
  11. digitalpoint

    digitalpoint Overlord of no one Staff

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    #11
    In that case, you probably are going to need to talk to the EIMS developers. I don't have an OS 9 machine to test such a setup with, and in your case if your OS X machine can't (or won't) communicate to EIMS on the OS 9 machine in the simplest form (to just activate the app), Optigold is definitely not going to be able to communicate to it either.
     
    digitalpoint, Feb 9, 2005 IP
  12. TeleSouthNet

    TeleSouthNet Peon

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    #12
    Okay thanks for the effort
     
    TeleSouthNet, Feb 9, 2005 IP