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eCommerce websites

Discussion in 'eCommerce' started by grhawkins, Jul 24, 2007.

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  1. #1
    What's best for eCommerce websites? Meaning badges and whatnot to show your customers that you can be trusted?

    the BBB bade and having an SSL certificate is great...anything else all of you would recommend?
     
    grhawkins, Jul 24, 2007 IP
  2. Fewleftstanding

    Fewleftstanding Peon

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    #2
    Having a professional looking design helps a lot too. SSL is a big one, there is also something called Hacker-Safe, but I havent tried it. I've seen it on a few sites though.
     
    Fewleftstanding, Jul 25, 2007 IP
  3. Ponynugget

    Ponynugget Peon

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    #3
    Yeah, I can't stress enough how important design is when you're dealing with your customer's money (particularly if it's anything over $100). We invested quite a bit into the design of our site (it's not the sites in my signature by the way ;)) just for this reason. It really helps if you have the payment page integrated within the site's design, too.
     
    Ponynugget, Jul 25, 2007 IP
  4. FPForum

    FPForum Notable Member

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    #4
    what about those "Verisign" logos??
     
    FPForum, Jul 25, 2007 IP
  5. grhawkins

    grhawkins Well-Known Member

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    #5
    Thanks for the advice guys...As FPforum said, what are the verisign logos?
     
    grhawkins, Jul 25, 2007 IP
  6. digitalphoenix

    digitalphoenix Peon

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    #6
    verisign is the most used SSL certificate provider.
     
    digitalphoenix, Jul 25, 2007 IP
  7. WPOSolutions

    WPOSolutions Active Member

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    #7
    To gain my trust from an unknown company or brand, I also like to see a genuine customer feed back section.
     
    WPOSolutions, Jul 25, 2007 IP
  8. grhawkins

    grhawkins Well-Known Member

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    #8
    Is Verisign also the best? What others would you suggest taking a look at? Thanks!!

    WPOSolutions - Thanks for the valuable feedback :D I haven't thought about that before.
     
    grhawkins, Jul 25, 2007 IP
  9. carihaus

    carihaus Peon

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    #9
    We always display our Better Business logo and SSL certificate. We tried some additional services, but didn't think they were worth the money. In our experience, a well-designed, professional site with easy navigation and no security errors can do wonders for sales.
     
    carihaus, Jul 25, 2007 IP
  10. Crazy_Rob

    Crazy_Rob I seen't it!

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    #10
    -Contact forms
    -Live chat
    -Toll free (800) phone number
    -Clearly defined policies (return, satisfaction, privacy, etc..)
     
    Crazy_Rob, Jul 25, 2007 IP
  11. sslshopper

    sslshopper Member

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    #11
    A VeriSign logo is probably the best but it can be very expensive to get an SSL certificate from them. All the other SSL certificate providers also give you a logo with the SSL certificate. I think the better looking ones include Thawte, DigiCert, and GeoTrust.

    You could also try to get a TRUSTe logo to assure customers about your privacy policy but there is a fee for that.
     
    sslshopper, Jul 26, 2007 IP