ecommerce website not converting very well

Discussion in 'eCommerce' started by farangkwaiyai, Jan 16, 2011.

  1. #1
    A friend of mine needs help increasing conversions on his site.

    Please advice. The site is finished and fully working.

    Thanks

    http://www.kamagracentral.com
     
    farangkwaiyai, Jan 16, 2011 IP
  2. outofphaze

    outofphaze Peon

    Messages:
    49
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #2
    Are you using Google analytics funnels to see where your traffic drops, instead of converting?
    You basically define the "path" from landing to converting page, and see where is your bottleneck.
     
    outofphaze, Jan 16, 2011 IP
  3. aRo`

    aRo` Peon

    Messages:
    141
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #3
    Since you are in a very competitive niche i would recommend to add a lot of customer testimonials and show them on the frontpage.
     
    aRo`, Jan 16, 2011 IP
  4. Alyssa101

    Alyssa101 Peon

    Messages:
    24
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #4
    I found running some really small adword campaigns helped - ask your web people to help you, mine came up with a whole list of keywords and i ran a really small campaign that got me some sales through. thinking of advertising on facebook now too so see how that plays out
     
    Alyssa101, Jan 16, 2011 IP
  5. lucygreenlucky

    lucygreenlucky Peon

    Messages:
    24
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #5
    You can go to google ad where you can find What people are searching for on the web

    Then Get backlinks from good sites,post original content on your site constantly.
     
    lucygreenlucky, Jan 17, 2011 IP
  6. emailm

    emailm Peon

    Messages:
    438
    Likes Received:
    2
    Best Answers:
    0
    Trophy Points:
    0
    #6
    Better hire expert in seo and ecommerce for a month, They will make your site well.
     
    emailm, Jan 17, 2011 IP
  7. hhsaus

    hhsaus Active Member

    Messages:
    596
    Likes Received:
    10
    Best Answers:
    0
    Trophy Points:
    60
    #7
    For starters, the site loads really really slowly (for me at least). That would put me off purchasing anything from the site.

    Secondly, the overall site design doesn't look professional or trusthworthy at all.

    Your about us page doesn't say much. Your contact us page is just a short form. No address, no telephone number. Your 100% satisfaction guarantee doesn't say much too. It's not surprising the people don't buy.

    Fix the above, and you should be able to generate some sales (ofcourse providing the site receives targeted traffic).
     
    hhsaus, Jan 17, 2011 IP
  8. glassesexpert

    glassesexpert Active Member

    Messages:
    28
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    86
    #8
    try to add some fresh contents every day.
     
    glassesexpert, Jan 17, 2011 IP
  9. JerrickYeoh

    JerrickYeoh Active Member

    Messages:
    1,586
    Likes Received:
    8
    Best Answers:
    0
    Trophy Points:
    53
    #9
    If the conversion is low, that mean they will have two major problem
    1st is about the content , which is not attractive or not the customer that would like to see.
    Second would be the target market. The place you making SEO or marketing place maybe the wrong market.
     
    JerrickYeoh, Jan 18, 2011 IP
  10. farangkwaiyai

    farangkwaiyai Guest

    Messages:
    317
    Likes Received:
    4
    Best Answers:
    0
    Trophy Points:
    0
    #10
    Thanks for all your points, I will ponder over them all!
     
    farangkwaiyai, Jan 18, 2011 IP
  11. cablewiz

    cablewiz Greenhorn

    Messages:
    39
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    18
    #11
    farang, I think that your friend's site is beautiful. I don't think your design is the problem here, at least in my opinion. You could always do some split-testing with Adwords if you have the budget of course.

    However, you could elaborate a little more on your return, guarantee and contact pages. Maybe add some testimonials. That could generally increase trust and conversions. The site also loads a little slow.

    OP, I have some questions for you. I am making an e-commerce site of my own, it's in a different niche, clothing niche. How did your friend design the site? Did you guys hire someone to do it or do you do it yourself? How are you powering the shopping cart, with custom coding or something?

    Anyway good luck with your friend's shop!
     
    cablewiz, Jan 18, 2011 IP
  12. rovad

    rovad Member

    Messages:
    187
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    28
    #12
    Although it's a "risky" move, a lot of e-commerce websites established presence, built brands and raised their credibility by employing social marketing tactics to their overall marketing toolset.

    I am not an e-commerce specials since I don't do it and probably never will, but maybe, just maybe your friend could try that. You know, it's 2011 and you must think proactive and benefit from every opportunity or potential value you stumble upon.
     
    rovad, Jan 18, 2011 IP
  13. muddz9

    muddz9 Guest

    Messages:
    8
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #13
    Seo can help your friend to run his virtual business smoothly. try Google adword campaigns with suitable keywords.
     
    muddz9, Jan 28, 2011 IP
  14. ricelover

    ricelover Peon

    Messages:
    278
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    0
    #14
    Google likes to see a site that is continuously being developed.

    Don't just build the site and stop working on it.

    If you add a new page every few days, Google will know that the site is still being actively developed.
     
    ricelover, Jan 29, 2011 IP
  15. w3bmaster

    w3bmaster Notable Member

    Messages:
    17,594
    Likes Received:
    416
    Best Answers:
    1
    Trophy Points:
    240
    #15
    You are a SEO consultant and ask such question ? isn't this a bit ......
     
    w3bmaster, Jan 29, 2011 IP
  16. Usershare

    Usershare Peon

    Messages:
    36
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #16
    I agree this should be number 1 i think
     
    Usershare, Jan 29, 2011 IP
  17. CraigC

    CraigC Greenhorn

    Messages:
    26
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    11
    #17
    Personally I would hire an SEO specialist, it's very easy to burn a lot of money in PPC. SEO will get you the best results and will give you a passive income in the long run.
     
    CraigC, Jan 29, 2011 IP
  18. jmiil

    jmiil Member

    Messages:
    35
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    43
    #18
    Terrible load time, need to wait 5-10 seconds for every page to load
     
    jmiil, Jan 30, 2011 IP
  19. industryprinting

    industryprinting Active Member

    Messages:
    115
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    55
    #19
    Load Time again and, above the fold it looks like crap, people like to see big pretty pictures. Move the Copy lower.
     
    industryprinting, Feb 3, 2011 IP
  20. doodaaloo

    doodaaloo Well-Known Member

    Messages:
    32
    Likes Received:
    2
    Best Answers:
    0
    Trophy Points:
    108
    #20
    Your site is extremely slow... Also there are problems with the shopping cart. Shows I have items in my cart but when I goto view it shows nothing.

    The entire javascript thing doesnt do it for me either. Seems to have a ton of problems with ie8
     
    doodaaloo, Feb 4, 2011 IP