I have a dismal conversion rate! I am only getting a %0.40 conversion rate. I have an 84% goal abandonment rate. While my account creation goal conversion rate is hovering at 1.8%! How can I get them to buy? What information from the goal funnel will tell me what most of my customers are getting spooked about? Thanks for your help!
Whats the site? Do you have SSL? IS your contact info easy to find? Is the shopping experience pleasant? ( easy navigation between products, categories, etc)
More information is needed. Your abandonment rate is rather high; something about your website is not sitting well with your visitors. How many steps is in your conversion funnel? Which step sees the highest drop in visitors? How many visitors does your site receive on a daily average? What are you selling, a product or service? What is your niche? Are you competitively prices? Is your shipping/handling competitive? Etc, etc. If you don't want to share your URL and/or other information in public I understand, but I have a lot of experience increasing conversion rates if you want to provide details in a PM.
hi rbaker, i have the same problem on conversion rate, i have send you a PM including my website detail.pls give me some suggestions thanks! Joe Zou