ebay sellers

Discussion in 'Payment Processing' started by vincehelp, Jul 8, 2009.

  1. #1
    for all you powersellers. or sellers.

    If someone buys your item (phone) paid you paypal.

    address is unconfirmed

    payment is still there for 21 days cuz ebay hold time.

    you shipped to the unconfirmed address his phone. with tracking and maybe signature.

    he recieves and then chargesback on me.

    what happens to that situation is it my loss?
     
    vincehelp, Jul 8, 2009 IP
  2. PressGuy

    PressGuy Banned

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    #2
    if you have used a tracking number he wont win his chargeback claim as you have proof that he has received it.

    Also if he tries to claim back saying it is faulty he will not be able to get his money back until he returns the phone to you as paypal would request he provides proof it has been returned
     
    PressGuy, Jul 8, 2009 IP
  3. vincehelp

    vincehelp Peon

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    #3
    whas the paypal policy about unconfirmed address though, thought they won't cover me. even if the person gets the package, he can say its not what mention from item or something.
     
    vincehelp, Jul 8, 2009 IP
  4. PressGuy

    PressGuy Banned

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    #4
    He will not get hos money back unless he returns it to you.

    I have been there and worn the t-shirt when it comes to paypal and claims, especially where ebay is confirmed
     
    PressGuy, Jul 8, 2009 IP
  5. vincehelp

    vincehelp Peon

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    #5
    thanks so i guess i can continue, powerselling and shipping to unconfirmed without worryin?
     
    vincehelp, Jul 8, 2009 IP
  6. petjelly

    petjelly Active Member

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    #6
    Yeah but you should be careful , you will lose your time , and some paymetn as well. it is better if you send the item on confirmed addresses only.
     
    petjelly, Jul 10, 2009 IP
  7. PowerSeller3000

    PowerSeller3000 Peon

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    #7
    Yeah PayPal has come a long way.
     
    PowerSeller3000, Jul 14, 2009 IP
  8. James_P

    James_P Peon

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    #8
    Basically, you must have confirmation that you sent it to the guy's address that's listed in his paypal account. Paypal is quite a pain (and slow!) at resolving these sorts of situations... I had someone file an unauthorized paypal use claim because they were being impatient. They get their item two days later, and it took paypal another week to hand me back the funds! I'd hate to think how long it'd take for an actual judicial decision...
     
    James_P, Jul 14, 2009 IP
  9. thewarlock

    thewarlock Peon

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    #9
    You can even ship to Unconfirmed Addresses now with thw new seller protection policy in effect.
     
    thewarlock, Jul 14, 2009 IP
  10. Payton Designs

    Payton Designs Peon

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    #10
    I'm glad paypal has changed its policies because I was always afraid of shipping expensive items.
     
    Payton Designs, Jul 14, 2009 IP
  11. vincehelp

    vincehelp Peon

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    #11
    yes i knew this one was fishy... I recieved an unauthorized payment.

    i contacted the buyer apparently he had his ebay hijacked and someone used it to buy from me.

    What can I do here?
     
    vincehelp, Jul 18, 2009 IP
  12. Codythebest

    Codythebest Notable Member

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    #12
    Each time I ship with tracking number and signature to unconfirmed address with chargeback, I lost. Period.
    100% of the time...
     
    Codythebest, Jul 18, 2009 IP
  13. vincehelp

    vincehelp Peon

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    #13
    i guess i lost $100 bucks on a used audio. lol i also used tracking and signature confirmation... nothing i can do?
     
    vincehelp, Jul 18, 2009 IP
  14. .^.Eagle.^.

    .^.Eagle.^. Member

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    #14
    PayPal is dumb and arrogant when it comes to this. You'll have to wait months for them to cooperate with eBay to address your issue case. Your powerselling doesn't have to initially halt, PayPal's new introduced policy, which is a bit better than their previous is supposed to help prevent this happening to you.

    All my suggestions right now, I have not dealt with this, therefore cannot instruct you. I do know you lose a lot because PayPal isn't that good with handling this (yet?).
     
    .^.Eagle.^., Jul 18, 2009 IP