Ebay reporting CJ delays. official

Discussion in 'Commission Junction' started by pamon, Dec 6, 2007.

  1. #1
    got this 15 mins ago... they've accepting the delays as issues on their end. at least they addressed it. props to ebay for it...

    The ebay.com Affiliate Team wants to notify you that we are experiencing an ongoing reporting delay of up to 48 hours, affecting both Transaction Reports and Performance Reports. The effect of this delay may be seen in Transaction Reports in the lag time between Posting Date and Event Data of daily transactions. In Performance Reports, the delay may be seen in incomplete data for “Today” and “Yesterday”.

    A small subset of our publisher base may also be affected by a separate reporting issue, which results in a delay in the calculation of the final value fee of a number of Winning Bids/BINs. As a result, you may temporarily notice reduced revenue commission amounts for successful transactions that posted within the first few days of the month, and again at mid-month. Note that this issue DOES NOT affect ACRU commissions or counts.

    These issues are surfacing as a result of the surge in traffic tied to the holiday shopping season. While reporting may be distorted during these specified time periods, please rest assured that tracking and recording of transactions remains fully functional, and publishers will be compensated correctly for all commissions at month end. These reporting issues are expected to continue through the holiday season and possibly into early 2008, but we are working diligently towards a fix. We apologize for any inconvenience this may cause you in the meantime.

    Thank you for your understanding and continued support of the program.
     
    pamon, Dec 6, 2007 IP
  2. zeropaid

    zeropaid Well-Known Member

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    #2
    got it too.. makes me feel better about our efforts but in this day and age there is no excuse for these kind of delays. I mean come on eBay is a multi billion dollar company and its not like they didn't know the holidays were coming.
     
    zeropaid, Dec 6, 2007 IP
  3. mcjp6

    mcjp6 Well-Known Member

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    #3
    roll on months end!
     
    mcjp6, Dec 6, 2007 IP
  4. sakto

    sakto Active Member

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    #4
    Same here. Well, at least we are finally informed.
     
    sakto, Dec 6, 2007 IP
  5. pamon

    pamon Well-Known Member

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    #5
    hey... at least they addressed it vs not addressing it. With the # of hits that ebay is getting on a daily basis, imagine their tech people are a "little" busy. Props to them for the email. Lots of other top internet companies wouldn't address it at all...
     
    pamon, Dec 6, 2007 IP
  6. i Make Money

    i Make Money Peon

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    #6
    Thats good my commisssions were very low so far
     
    i Make Money, Dec 6, 2007 IP
  7. NwS

    NwS Well-Known Member

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    #7
    Got it too.. Is it just me or eBay and CJ have a lot of problems lately? :/
     
    NwS, Dec 7, 2007 IP
  8. grwolz

    grwolz Guest

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    #8
    eBay always has problems, even out of season...But they pay well so we keep coming back.
     
    grwolz, Dec 7, 2007 IP
  9. squeezeplaycards

    squeezeplaycards Peon

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    #9
    As long as they tell me whats going on I am okay with it. I think the great thing about this forum is by us all discussing issues with affiliates the good ones will fess up and let you know whats going on.
     
    squeezeplaycards, Dec 7, 2007 IP
  10. Sands

    Sands Peon

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    #10
    Ebay must be unaware the Christmas is typically celebrated on the 25th of December.

    So how do PPCers with new Christmas Ebay campaigns know what to do if they see no clicks and sales?

    Does ebay make much money from affiliates? I get the distinct impression that we are a nuisance to ebay.
     
    Sands, Dec 9, 2007 IP