E-mail problem

Discussion in 'Site & Server Administration' started by JasonTC, Nov 17, 2005.

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  1. #1
    One of the employees at my company tried sending an e-mail to her cell phone, but made a typo in the phone's e-mail address and got a delivery failure notification message.

    That's normal, but she's been getting this same message over and over and over again, even though she only tried to send the message once.

    I know nothing about e-mail servers. I know which machine is our e-mail server, but I don't know how to do anything with it. Can anyone offer a good starting point?

    Thanks,
    Jason
     
    JasonTC, Nov 17, 2005 IP
  2. forkqueue

    forkqueue Guest

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    #2
    What email server software are you running for a start?

    Sounds like a classic case of a mail loop, so just rejecting all mails from the looping address at SMTP time should fix things.
     
    forkqueue, Nov 17, 2005 IP
  3. JasonTC

    JasonTC Peon

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    #3
    I'm using MailEnable 1.07, which I've actually learned a little bit about since my original post.
     
    JasonTC, Nov 17, 2005 IP
  4. daredashi

    daredashi Well-Known Member

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    #4
    i had same exact problem.
    mail enable sends failuer notice on every retry. just reduce those retries or configure it to send failuer notice only once. i am not sure exact option to do it.
    its long time i have used MailEnable.
     
    daredashi, Nov 17, 2005 IP