Its not reliable payment processor, very risky to use. Try Moneybookers instead a lot reliable and legit payment processor.
For some reason, I cannot access the e-gold accounts I have used, maybe because the accounts were almost empty for some time, but it does not suppose a reason to close an account. It is like having the password been stolen. Makes me distrust. It has been detected a spyware which could get the clicking for such passwords, some years ago. I suggest not keeping too much money for too long into an account.
E Gold died after the owners of the company were charged with money laundering, from what I understand the US government had problems with EGold not verifying customers. Some thing about patriot act and those know your customer banking laws. That's why all of the good payment processors have moved off shore.